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Ethnic Wear Retail Operations Leader

2 weeks ago

Surat, Gujarat, India beBeeRetail Full time ₹ 50,00,000 - ₹ 80,00,000
Job Title: Retail Store Manager

Job Description:

The successful candidate will be responsible for overseeing the day-to-day operations of our flagship ethnic wear retail store, ensuring world-class customer service and driving sales performance.

Key Responsibilities:

  • Manage all aspects of daily store operations, including opening/closing, cash handling, and POS systems.
  • Implement seasonal campaigns, festive promotions, and new collection launches as directed by head office.
  • Drive sales to achieve and exceed monthly revenue targets.
  • Cultivate long-term relationships with loyal customers and promote membership/loyalty programs.

Team Leadership:

  • Recruit, train, and supervise sales staff, stylists, and support personnel.
  • Monitor staff performance, set targets, and conduct regular team meetings.
  • Motivate the team to deliver exceptional ethnic wear shopping experiences.

Inventory & Stock Control:

  • Oversee stock movement, replenishment, tagging, and barcoding.
  • Maintain accurate records of saree collections and ensure minimal stock loss/shrinkage.
  • Provide timely feedback on bestsellers, customer preferences, and market trends to the merchandising team.

Marketing & Engagement:

  • Execute in-store events such as festive saree showcases, draping workshops, and wedding collection previews.
  • Coordinate with marketing for influencer visits, live streaming, and customer engagement activities.
  • Promote store offers and exclusive collections through local channels and social media collaborations.

Reporting & Compliance:

  • Prepare daily/weekly sales and footfall reports.
  • Ensure compliance with billing, GST, and company policies.
  • Maintain safety and operational excellence within the store.