
Key Player in Customer Experience
2 days ago
As a Customer Service Representative, you will be the primary point of contact for customers across the country.
Your responsibilities will include:
- Providing exceptional customer service
- Building strong relationships with customers
- Promoting digital solutions to improve overall service and satisfaction
You will have opportunities to:
- Explore customer needs and pain points through daily interactions
- Manage customer orders, queries, concerns, and complaints in an efficient and accurate manner
- Promote Coats products and services
The role requires a customer-focused approach, good communication and collaboration skills, and the ability to work in a competitive environment.
We are committed to innovation and excellence, and fostering a diverse and collaborative environment where every team member can thrive.
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Customer Experience Specialist
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Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 1,20,00,000Job DescriptionAs a key player in our team, you will be responsible for delivering exceptional customer experiences. This involves collaborating with cross-functional teams to identify opportunities for growth and process improvements.Your primary focus will be on ensuring that customers receive timely and effective support, resolving complex issues through...
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Key Customer Experience Representative
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Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 25,12,321 - ₹ 40,17,803At Handelnine Global, we run multiple D2C brands across 60+ countries.Great customer service is at the heart of everything we do.We are looking for a Customer Service Executive who is friendly and quick on their feet.The role involves responding to customer queries via email, chat & phone, communicating clearly, patiently and professionally, solving issues...
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Customer Experience Specialist
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Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 60,00,000As a key point of contact for customers, this role involves ensuring a positive experience from initial inquiry to final delivery.Key Responsibilities:Respond promptly and professionally to customer inquiries via email and other communication channels.Effectively manage and resolve issues related to lost packages, damaged products, and incorrect...
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Customer Experience Expert
4 days ago
Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000Customer Experience ExpertWe are seeking a skilled professional to fill the role of Customer Experience Expert.This position requires the ability to ensure a positive customer journey through effective handling of customer calls, regular follow-ups, issue resolution, and feedback collection via multiple channels.The successful candidate will be responsible...
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Customer Experience Advocate
4 days ago
Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 40,00,000Job OverviewThis is a full-time on-site role that requires providing excellent customer support, ensuring customer satisfaction, and delivering a positive customer experience.The Customer Service Representative will be responsible for interacting with customers, addressing their inquiries and concerns, and providing timely and efficient solutions.Key...
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Customer Experience Director
3 days ago
Dombivli, Maharashtra, India beBeeCustomerServiceLead Full time ₹ 12,00,000 - ₹ 18,00,000Job Title: Customer Service Team LeadAbout the Position:We are seeking an accomplished customer service professional to take on a leadership role.Main Responsibilities:Oversee and direct a team of customer support representatives to deliver exceptional customer experiences.Develop and implement efficient processes and procedures to enhance the performance of...
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Customer Experience Manager
3 days ago
Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 80,00,000Job DescriptionAs a key member of our team, you will play a crucial role in ensuring the success of our customers.Engage with customers proactively to provide exceptional service and support, thereby fostering strong relationships and driving customer satisfaction.Oversee the smooth onboarding process and provide ongoing support to guarantee an excellent...
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Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 58,08,645 - ₹ 74,81,973Job Title: Automotive Customer Service ProfessionalAre you a customer-focused individual with excellent communication skills? Do you have experience in the automotive industry and possess strong analytical and problem-solving abilities?As an Automotive Customer Service Professional, you will play a key role in ensuring customer satisfaction by addressing...
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Global Customer Experience Representative
3 days ago
Dombivli, Maharashtra, India beBeeService Full time ₹ 45,00,000 - ₹ 70,00,000Job TitleCustomer Service AssociateAbout the RoleThis position requires a customer service professional with excellent communication skills to handle international voice calls.The ideal candidate will have experience in a similar role and be able to work in rotational shifts, including UK and US shifts.Key ResponsibilitiesHandle customer queries and issues...
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Chief Customer Experience Architect
21 hours ago
Dombivli, Maharashtra, India beBeeDigital Full time ₹ 15,00,000 - ₹ 25,00,000Transform Customer Experiences through Digital InnovationLocation: ThaneExperience: Minimum 5 YearsIndustry: Customer Service | Digital TransformationEmployment Type: Full-TimeEnhance customer satisfaction and loyalty by leveraging digital channels and emerging technologies.What You Will Do:Develop and implement comprehensive digital strategies aligned with...