Hotel Sales Associate

24 hours ago


Alwar, Rajasthan, India beBeeReservations Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Reservations Executive

We are seeking a skilled and dedicated individual to join our team as a Reservations Executive. In this role, you will be responsible for handling inbound and outbound client calls, converting inquiries into bookings, and meeting revenue targets.

  • Key Responsibilities:
  • Handle client inquiries via phone, email, and messaging platforms.
  • Create business from existing customer accounts by sending new offer updates, packages, and more.
  • Maintain the Central Reservation System, create reservations, and update customer records.
  • Responsible for marketing and promotion plans on various online travel agencies (OTAs).
  • Identify opportunities to achieve personal and property revenue goals.
  • Stay up-to-date with market trends, competitors' strengths and weaknesses, and economic conditions.
  • Participate in social media groups related to travel to generate leads and connect with potential customers.
  • Schedule client visits and coordinate site visits.
  • Track and maintain sales records for both online and offline sales.
  • Prepare daily check-in/check-out schedules and share them with the Operations team.
  • Collect and maintain customer information databases and contact details.
  • Keep track of balance payments, extra charges, and additional services rendered.
  • Monitor monthly inquiries through offline and online channels for sales analysis.
  • Prepare and maintain daily and weekly reports for leads and conversions.
  • Follow up with guests for reviews and conduct market research.
  • Help in developing new online and offline sales channels/partners.

Qualifications & Experience:

  • A minimum of 2-3 years of experience in front office/reservations departments in hotels.
  • Excellent communication skills, with English proficiency required.
  • Familiarity with Microsoft Office/Excel is mandatory.

Work Arrangements:

Daily reporting would take place at our office located at Spaze I-tech park, Sohna Road, Gurgaon.

Working hours are from 10:00 AM to 7:00 PM, 6 days a week. Weekly offs are not on weekends, and the candidate can choose their day off between Monday and Thursday.

This is an opportunity to be part of a fast-growing startup, where you can grow professionally and personally. We are looking for honest, hardworking, and dedicated individuals who have a passion for excellence.



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