Reservation Sales Manager

1 day ago


Alwar, Rajasthan, India beBeeHospitality Full time ₹ 60,00,000 - ₹ 90,00,000
Dynamic Reservation Sales Professional

We are seeking a results-driven and customer-focused individual to manage guest reservations and drive sales conversions in the hospitality industry.

Key Responsibilities:

  • Manage room reservations, group bookings, and event inquiries via phone, email, and OTAs.
  • Provide accurate information on availability, pricing, packages, and promotions.
  • Convert inquiries into confirmed bookings by upselling and promoting hotel services.
  • Coordinate with operations teams for guest requirements.
  • Maintain updated records of reservations, guest preferences, and reports.
  • Build and maintain strong relationships with corporates, travel agents, and repeat guests.
  • Handle cancellations, modifications, and special requests efficiently.
  • Monitor OTA bookings and guest reviews, ensuring timely responses.

Requirements:

  • Bachelor's degree in Hotel Management, Hospitality, or a related field.
  • Prior experience in reservations, sales, or guest relations in the hospitality industry.
  • Strong communication skills (English preferred).
  • Familiarity with hotel PMS and OTA platforms.
  • Sales-driven, customer-oriented, and detail-focused.
  • Ability to multitask and work in a fast-paced environment.


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