
Technical Support Specialist
9 hours ago
As a key player in our IT operations, the IT Support Analyst will provide technical assistance to both internal and external clients, ensuring smooth and efficient IT services.
About the RoleThis role requires a proactive approach to problem-solving, with a focus on continuous learning and improvement initiatives in our IT support services.
The ideal candidate will have previous experience in IT support, with a strong understanding of healthcare applications and hardware/software troubleshooting.
We are looking for someone who is passionate about delivering exceptional customer service, with excellent written and oral communication skills.
Main Responsibilities:- Providing technical assistance to internal and external clients
- Diagnosing and resolving fundamental technical issues involving hardware and software
- Configuring, deploying, and supporting end-user computing
- Previous experience in IT support
- Healthcare application familiarity
- Application and hardware troubleshooting
- Excellent English written and oral communication
- Workstation build experience
- Experience working with HL7 integration engines
- Familiarity with PACS/RIS software and DICOM standards
At our organization, we prioritize collaboration and teamwork. We offer a dynamic and supportive work environment that fosters growth and development opportunities.
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