Technical Support Specialist

8 hours ago

Vizag, Andhra Pradesh, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

**Job Summary:**

As a technical support specialist, you will be responsible for efficiently resolving incidents to ensure minimal disruption to business operations.

Key Responsibilities:

  • Utilize software tools to track and manage IT services and service requests.
  • Implement and maintain computer systems to guarantee optimal performance and security.
  • Oversee network infrastructure to ensure reliable connectivity and data flow.
  • Deliver remote desktop support to users ensuring seamless access to necessary resources.
  • Collaborate with teams to enhance service delivery and optimize IT processes.

**Qualifications and Requirements:**

To succeed in this role, you will need:

  • Strong expertise in technical support and incident management.
  • Proficiency in software platforms for managing IT services.
  • Solid experience with computer systems and network infrastructure.
  • Capability in remote desktop support and troubleshooting.
  • Understanding of the domain's IT requirements.
  • Ability to work effectively in a hybrid work environment.
  • Excellent communication skills for user support and team collaboration.

**Required Skills:** Technical Support, Communication Skills

**What We Offer:**

  • A dynamic and collaborative work environment.
  • Ongoing training and development opportunities.
  • The chance to work on diverse projects and contribute to the organization's growth.

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