Senior Customer Service Team Lead

Job Title: Customer Service Team LeadAbout the Role:We are seeking an experienced Customer Service Team Lead to join our team at Smart Work Consultants. As a key member of our leadership team, you will be responsible for leading a team of customer service representatives and driving sales growth in the healthcare industry.Key Responsibilities:Lead a team of...

Job Title: Customer Service Team LeadJob Summary: We are seeking a highly experienced Customer Service Team Lead to join our team at Smart Work Consultants. The ideal candidate will have a proven track record of success in sales and team management, with a strong commercial acumen and business skills.Key Responsibilities:Leading a team of customer service...

Job Description: The Call Centre Manager for a FinTech company will oversee the daily operations of the call center, ensuring that customer service representatives provide exceptional support to customers using the company's financial technology products and services.Key Responsibilities:Manage the Customer Service Inbound/Outbound Calling Team leader and...

We are seeking a Customer Support Operations Manager to lead a team of representatives who will provide exceptional customer service and after-sales support to our clients.The ideal candidate will create and implement policies and procedures to ensure a standardized level of service is maintained for all customers.Key responsibilities include:Staff selection...

We are seeking a skilled Team Lead to drive our Voice operations. Key responsibilities include managing a team, ensuring excellent client handling, and driving team performance through KRA and KPI management.Eligibility Criteria:Minimum 1 year of experience as Team Lead in a Customer Care BPO, either international or domestic, in Voice operations.Graduation...

Job Title: Remote Call Center Team LeadThis is a remote position where you will lead a team of customer service representatives. Responsibilities include building and maintaining project management processes, collecting primary and secondary data, and collaborating with the head to validate information.Key Responsibilities:Manage team processes and ensure...

We are seeking a highly skilled Customer Support Executive to oversee the delivery of exceptional customer service and after-sales support across our Chennai location.This role involves creating policies and procedures, managing a team of representatives, and ensuring a standardized level of service is maintained for all customers.Key qualifications include...

Customer Service Team Lead Job DescriptionWe are seeking a skilled Customer Service Team Lead to oversee our Appliances team, ensuring seamless customer experiences within time-sensitive targets. Key responsibilities include empowering ASCs and team members to deliver excellent customer service, managing day-to-day activities, and resolving complex customer...

We are seeking a highly skilled Customer Experience Expert to lead our Service Team, focusing on delivering exceptional customer service for our Home Appliances products.Key Responsibilities:Empower and motivate ASCs and team members to provide a delightful customer experience within set targets.Manage and monitor day-to-day activities of the ASC and...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team in Chennai. The ideal candidate will have a minimum of 1 year of experience in handling teams in the BPO industry, specifically in sales.The successful candidate will be responsible for managing a team of customer service representatives, ensuring they...

Job SummaryWe are seeking a Senior Design Engineer to lead our customer drawing team at Emerson. The successful candidate will be responsible for managing the workload, understanding customer requirements, and preparing schematics.ResponsibilitiesManage the workload for the customer drawing team.Understand customer requirements and prepare schematics.Work...

Job RequirementsAt NAZ V HR SOLUTIONS, we seek a highly skilled Team Lead to manage our customer service team.We require a candidate with 2+ years of experience in handling Inbound Outbound Voice Process and the ability to lead a team of 15 members.The ideal candidate will have in-depth knowledge of SLA, AHT, Attrition, Shrinkage and excellent communication...

At ADCI MAA 12 SEZ, we are seeking a highly experienced and skilled Senior Engineering Team Lead to join our FireTV Catalog team. This is an exceptional opportunity to lead a high-performing team and shape the future of our catalog tooling ecosystem.About the RoleWe are looking for a seasoned engineering leader with a strong track record in managing...

Job OverviewThe Customer Service Team Manager is responsible for leading a team of representatives in handling customer inquiries and resolving problems.About UsLennox Industries is a leading manufacturer of heating, ventilation, and air conditioning (HVAC) products.Salary InformationWe offer a competitive salary range of $85,000 - $115,000 per year,...

We are seeking a highly skilled Telesales Team Lead for our Chennai location. As a Team Lead, you will be responsible for managing a team of sales professionals and driving revenue growth through effective sales strategies.Key Responsibilities:Lead a team of sales professionals to achieve sales targetsDevelop and implement sales strategies to drive revenue...

Job Title: Senior Salesforce Developer & Team LeadWe are seeking a highly skilled Senior Salesforce Developer & Team Lead to lead one of our development teams and drive the success of our Salesforce initiatives.Key Responsibilities:Lead and mentor a team of Salesforce developers, fostering a collaborative and high-performance environment.Design and develop...

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Job Overview:ZoomInfo is seeking an experienced Team Lead to excel in communication, presence, and confidence. This role is integral to our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals. You will be responsible for delivering exceptional customer...

Job Title: Team Manager - Banking LOBJob Description:We are seeking an experienced Team Manager to lead our Chennai Contact Centre specializing in Banking LOB. The ideal candidate should have a strong background in managing teams within a contact centre environment, specifically in phone banking or contact centres from leading banks such as HDFC, Citi,...

About the Role:ZoomInfo is looking for an experienced Team Lead who excels in communication, presence, and confidence to lead our customer solutions team.Key Responsibilities:Oversee a team of individual contributors to drive customer-focused resultsManage team expectations, scope of work, and responsibilitiesTrack team KPIs, including CSAT, TTFR, and ticket...