Customer Service Team Lead

Job Title: Customer Service Team LeadAbout the Role:We are seeking an experienced Customer Service Team Lead to join our team at Smart Work Consultants. As a key member of our leadership team, you will be responsible for leading a team of customer service representatives and driving sales growth in the healthcare industry.Key Responsibilities:Lead a team of...

Job Title: Customer Service Team LeadJob Summary: We are seeking a highly experienced Customer Service Team Lead to join our team at Smart Work Consultants. The ideal candidate will have a proven track record of success in sales and team management, with a strong commercial acumen and business skills.Key Responsibilities:Leading a team of customer service...

Job Description: The Call Centre Manager for a FinTech company will oversee the daily operations of the call center, ensuring that customer service representatives provide exceptional support to customers using the company's financial technology products and services.Key Responsibilities:Manage the Customer Service Inbound/Outbound Calling Team leader and...

We are seeking a Customer Support Operations Manager to lead a team of representatives who will provide exceptional customer service and after-sales support to our clients.The ideal candidate will create and implement policies and procedures to ensure a standardized level of service is maintained for all customers.Key responsibilities include:Staff selection...

We are seeking a skilled Team Lead to drive our Voice operations. Key responsibilities include managing a team, ensuring excellent client handling, and driving team performance through KRA and KPI management.Eligibility Criteria:Minimum 1 year of experience as Team Lead in a Customer Care BPO, either international or domestic, in Voice operations.Graduation...

Customer Service Team Lead Position at CapTalent HRWe are seeking an experienced Senior Customer Service Team Lead to join our team at CapTalent HR. This role is based in Velachery, Chennai, and involves leading a team of customer service representatives.Key Responsibilities:Lead and manage a team of customer service representatives to achieve exceptional...

Job Title: Remote Call Center Team LeadThis is a remote position where you will lead a team of customer service representatives. Responsibilities include building and maintaining project management processes, collecting primary and secondary data, and collaborating with the head to validate information.Key Responsibilities:Manage team processes and ensure...

We are seeking a highly skilled Customer Support Executive to oversee the delivery of exceptional customer service and after-sales support across our Chennai location.This role involves creating policies and procedures, managing a team of representatives, and ensuring a standardized level of service is maintained for all customers.Key qualifications include...

Customer Service Team Lead Job DescriptionWe are seeking a skilled Customer Service Team Lead to oversee our Appliances team, ensuring seamless customer experiences within time-sensitive targets. Key responsibilities include empowering ASCs and team members to deliver excellent customer service, managing day-to-day activities, and resolving complex customer...

We are seeking a highly skilled Customer Experience Expert to lead our Service Team, focusing on delivering exceptional customer service for our Home Appliances products.Key Responsibilities:Empower and motivate ASCs and team members to provide a delightful customer experience within set targets.Manage and monitor day-to-day activities of the ASC and...

Job RequirementsAt NAZ V HR SOLUTIONS, we seek a highly skilled Team Lead to manage our customer service team.We require a candidate with 2+ years of experience in handling Inbound Outbound Voice Process and the ability to lead a team of 15 members.The ideal candidate will have in-depth knowledge of SLA, AHT, Attrition, Shrinkage and excellent communication...

Job OverviewThe Customer Service Team Manager is responsible for leading a team of representatives in handling customer inquiries and resolving problems.About UsLennox Industries is a leading manufacturer of heating, ventilation, and air conditioning (HVAC) products.Salary InformationWe offer a competitive salary range of $85,000 - $115,000 per year,...

We are seeking a highly skilled Telesales Team Lead for our Chennai location. As a Team Lead, you will be responsible for managing a team of sales professionals and driving revenue growth through effective sales strategies.Key Responsibilities:Lead a team of sales professionals to achieve sales targetsDevelop and implement sales strategies to drive revenue...

Job Overview:ZoomInfo is seeking an experienced Team Lead to excel in communication, presence, and confidence. This role is integral to our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals. You will be responsible for delivering exceptional customer...

About the Role:ZoomInfo is looking for an experienced Team Lead who excels in communication, presence, and confidence to lead our customer solutions team.Key Responsibilities:Oversee a team of individual contributors to drive customer-focused resultsManage team expectations, scope of work, and responsibilitiesTrack team KPIs, including CSAT, TTFR, and ticket...

About the Role:As a seasoned Team Leader, you will be responsible for driving the performance of a customer service team in a voice operations environment. With a minimum of 1 year of experience as a Team Lead in a Customer Care BPO, you will leverage your expertise to ensure seamless customer interactions.Key Responsibilities:- Archiving and tracking of Key...

Vestas: Leader in Wind TechnologyGlobal Service Operations > Global Operations Engineering > VSI - Vestas service Industriallisation > VSI - Masterdata ManagementAt Vestas, we are committed to delivering exceptional service to our customers. Our Service PLM team is responsible for managing the complete lifecycle of materials, spare parts, tools, and...

Job DescriptionWe are seeking a seasoned Team Leader for Customer Service Operations to lead our BPO team in Chennai. Key Responsibilities:Drive team performance and ensure excellent customer experience.Manage day-to-day operations and team KPIs.Develop and implement strategies to enhance customer satisfaction.Collaborate with cross-functional teams to...

Job OverviewThe Customer Service Team Supervisor will be responsible for overseeing the day-to-day operations of a team of representatives handling customer service inquiries and problems. This role requires strong leadership and communication skills to effectively manage the team and ensure excellent customer service.Key ResponsibilitiesEvaluate and process...

Job DescriptionYou will be part of our Air Logistics team, adding your expertise and skills to the delivery of customer excellence.Your Role: Lead, direct, and optimize your local customer care team (CCL) to continuously provide customer excellence and sustainable growth across your scope of responsibility.Your Responsibilities: Focus on customer engagement,...