Senior Customer Experience Coordinator

15 hours ago


Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Team Lead/Jr Manager

We are seeking a highly motivated and experienced team lead to manage a group of customer experience specialists within our flights line of business. The ideal candidate will have a strong understanding of the flight/travel industry, especially on GDS systems like Amadeus & Travelport, excellent analytical skills, and proven people management abilities.

  • Supervise, coach, and mentor a team of customer experience specialists.
  • Conduct regular performance reviews, identify training needs, and create development plans for team members.
  • Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution).

About You:

The successful candidate should have a bachelors degree in a related field and at least 3-4 years of experience in customer service, preferably in the flight/travel industry. Proven experience in managing and leading a team is essential. Strong knowledge of flight/travel terminology, processes, and GDS systems is also required.

  • Bachelors degree in a related field preferred.
  • Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry.
  • Proven experience in managing and leading a team.

About Us:

We offer a fast-paced and dynamic work environment where you can grow your career. Our team provides exceptional customer service across all channels (phone, email, chat, social media). We foster a positive and collaborative team environment and encourage continuous learning and professional development.



  • Noida, Uttar Pradesh, India beBeeOrderFulfillment Full time ₹ 12,00,000 - ₹ 17,00,000

    Order Fulfillment AssociateAt our Global Shared Services Centre, you will work closely with Sales, Operations, Marketing, and Credit and Collections teams to provide top-notch order fulfillment services. This role involves managing orders from acceptance to delivery, ensuring seamless customer experiences.The Order Fulfillment Specialist's responsibilities...


  • Noida, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Customer Experience AmbassadorJob DescriptionWe are seeking a highly skilled and empathetic professional to serve as the face of our organization. The ideal candidate will be responsible for ensuring a positive and seamless experience for all customers, from their arrival to their departure.The role requires strong focus on patient care,...

  • Senior Architect

    1 week ago


    Noida, Uttar Pradesh, India Antara Senior Care Full time US$ 90,000 - US$ 1,20,000 per year

    Designing with Purpose, Building with CareAt Antara, we believe architecture is not just about creates spaces — it's about shaping experiences. In our senior living communities, every corridor, every window, every material choice has a deeper meaning: it's about dignity, comfort, and joy for those who call it home.To bring this vision alive, we are looking...


  • Noida, Uttar Pradesh, India beBeeCommunication Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Service LeaderJob Overview:We are seeking an experienced and skilled Customer Service professional to lead our customer-facing team. As a Senior Customer Service Executive, you will be responsible for delivering exceptional customer experiences through timely and accurate responses.Main Responsibilities:Manage inbound and outbound calls ensuring...


  • Noida, Uttar Pradesh, India beBeeProject Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Senior IT Project CoordinatorAbout the Role:We are seeking a highly skilled and experienced Senior IT Project Coordinator to join our team. As a Senior IT Project Coordinator, you will be responsible for managing projects, establishing productive relationships with key personnel and clients, and coordinating with various departments within the...


  • Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Service Delivery Expert\# Deliver exceptional customer experience through skilled interface and client servicing.\# Foster collaboration with internal engineers to efficiently schedule service jobs.\# Develop tailored quotations for services\ based on customer needs\.# Prepare accurate draft level invoices\ for timely payment processing\.# Coordinate...


  • Noida, Uttar Pradesh, India beBeeLogistics Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OverviewThe ideal candidate for this Logistics Coordinator position will be responsible for managing the movement and storage of goods, supplies, and equipment.Key Responsibilities:Coordinate and monitor logistics operations to ensure timely delivery of products.Optimize logistics IT procedures to improve efficiency.Manage logistics staff according to...


  • Noida, Uttar Pradesh, India beBeeCustomer Full time

    Job OverviewYou will be the face of our organization at clients' sites and will be responsible for interacting and addressing the needs of guests/tenants by maintaining strong public relations, taking feedback/suggestions. You will also be responsible for:Coordinating with other departments to ensure a good customer experienceTaking customer feedback after...


  • Noida, Uttar Pradesh, India beBeeimplementation Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a proactive and client-focused professional to join our team as a Customer Success & Implementation Associate. This role offers a unique blend of customer support, onsite client engagement, cross-functional coordination with engineering, and the opportunity to grow into project implementation and delivery.Key Responsibilities:Respond promptly...


  • Noida, Uttar Pradesh, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Relationship StrategistThe Customer Relationship Strategist plays a pivotal role in developing and implementing customer service strategies, driving awareness of customer activities, and contributing to the overall financial performance of the organization.Manage a portfolio of customer relationships to increase engagement and loyalty with...