Senior Customer Experience Manager

Customer Relationship StrategistThe Customer Relationship Strategist plays a pivotal role in developing and implementing customer service strategies, driving awareness of customer activities, and contributing to the overall financial performance of the organization.Manage a portfolio of customer relationships to increase engagement and loyalty with...

Job Role:Manage a team of 15 Customer Experience Specialists.Handle escalated customer issues and deliver high-quality service.Implement process improvements to increase efficiency and enhance customer satisfaction.Collaborate with cross-functional teams to resolve issues and improve service delivery.Key ResponsibilitiesSupervise a team of experienced...

Position: Customer Experience ManagerLocation: NoidaPosition Overview:We are seeking a dynamic and passionate Customer Experience Manager to join our team at Redcliffe Labs. The candidate will be responsible for closely analyzing and improving every touchpoint of the customer journey — ensuring consistency, accuracy, and delight in service delivery....

We are seeking a seasoned Team Lead to advance our mission through exceptional leadership and strategic decision-making.In this role, you will oversee the Financial Operations Team, driving initiatives that empower merchants to provide seamless and frictionless customer experiences.Role Purpose:This is an opportunity to join a dynamic team and contribute to...

Lead Contact Center OperationsJob Description:This is a high-level management position responsible for overseeing the delivery of contact center solutions.The successful candidate will be expected to lead cross-functional teams and drive process improvements to enhance productivity and service quality.They will also be responsible for managing operational...

Designing with Purpose, Building with CareAt Antara, we believe architecture is not just about creates spaces — it's about shaping experiences. In our senior living communities, every corridor, every window, every material choice has a deeper meaning: it's about dignity, comfort, and joy for those who call it home.To bring this vision alive, we are looking...

Job Title: Customer Experience AmbassadorJob DescriptionWe are seeking a highly skilled and empathetic professional to serve as the face of our organization. The ideal candidate will be responsible for ensuring a positive and seamless experience for all customers, from their arrival to their departure.The role requires strong focus on patient care,...

Job Title: Team Lead/Jr ManagerWe are seeking a highly motivated and experienced team lead to manage a group of customer experience specialists within our flights line of business. The ideal candidate will have a strong understanding of the flight/travel industry, especially on GDS systems like Amadeus & Travelport, excellent analytical skills, and proven...

Lead Customer Experience ManagerAbout the Role:As a visionary leader with strong medical background, you will drive excellence in customer servicing within our contact centre. Your responsibility includes developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. Key Roles...

Job Title:Customer Support Manager RoleKey Responsibilities:Manage customer support teams to improve satisfaction and provide regular updates.Work closely with L2 team to understand and close issues/cases/requirements.Handle a team and roster management.Requirements:Bachelor's degree in computer science or related field with 3-5 years of experience in...