Customer Service Advocate

2 weeks ago

Gurgaon Gurugram Kolkata, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

We are seeking a highly skilled and experienced Customer Service Representative to join our team.

The successful candidate will be responsible for managing large volumes of customer inquiries via phone, email, and other communication channels.

Key Responsibilities:

  • Respond to customer complaints in a timely and professional manner
  • Escalate complex issues to senior team members or management as necessary
  • Update and process information accurately into case management systems
  • Provide support to other teams as required

Required Skills and Qualifications

To succeed in this role, you will need the following skills and qualifications:

  • Excellent Communication Skills: Ability to communicate effectively with customers, both verbally and in writing
  • Problem-Solving Skills: Ability to analyze complex issues and provide effective solutions
  • Time Management Skills: Ability to manage multiple priorities and deadlines
  • Technical Skills: Proficiency in Microsoft Office applications, including Word, Excel, Outlook, Teams, PowerPoint, and SharePoint

Benefits

This is an excellent opportunity to join a dynamic team and develop your skills in a fast-paced environment.

We offer a competitive salary and benefits package, including opportunities for career growth and professional development.

Other Information

Please note that this is a full-time position, and the successful candidate will be required to work a variety of shifts, including evenings and weekends.

  • Customer Service Advocate

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 15,000 - ₹ 19,000

    Customer Service AdvocateWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various channels.Key Responsibilities:Handle Customer Inquiries: Respond to customer inquiries in a timely and...

  • Customer Experience Advocate

    4 days ago

    Kolkata, Gurgaon / Gurugram, India beBeeAdvocate Full time US$ 30,000 - US$ 60,000

    About the JobThe role of a Customer Experience Advocate is to deliver exceptional customer service, ensuring that every interaction is positive and memorable.As a key member of our team, you will be responsible for managing large volumes of incoming calls, addressing customer complaints, and providing solutions within time limits.Our ideal candidate will...

  • Customer Service Advocate

    1 week ago

    Guwahati, Kolkata, Visakhapatnam, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service Advocate">A key role in our organization is to provide assistance to customers and resolve their inquiries efficiently. This involves handling customer questions, complaints, and requests through various channels such as phone, email, or social media platforms.">The Customer Service Advocate must have a deep understanding of our products or...

  • Customer Advocate

    1 week ago

    Delhi NCR, Delhi, Gurgaon / Gurugram, India beBeeRelationship Full time US$ 60,000 - US$ 1,20,000

    We are seeking a results-driven customer advocate to manage and expand our retail customer base. The role involves fostering strong relationships, introducing banking services, and delivering tailored financial solutions.Key Responsibilities:Manage a portfolio of retail banking customers (liabilities and assets)Cross-sell banking and third-party products:...

  • Customer Advocate Specialist

    7 days ago

    Gurgaon, Haryana, India beBeeAdvocate Full time ₹ 21,48,955 - ₹ 28,93,210

    Job OverviewCvent is a leading provider of meetings, events and hospitality technology with over 4,800 employees and nearly 22,000 customers worldwide.The company delivers a comprehensive event marketing and management platform for event professionals offering software solutions to help venues grow their business.About Our CultureWe foster an environment...

  • Customer Service Advocate

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service RepresentativeWe are seeking a highly skilled and motivated customer service representative to join our team.Key Responsibilities:Handle inbound and outbound calls, emails, and chats to assist customers with their queries, complaints, or requests.Provide accurate information about products and services, resolve issues, and offer solutions to...

  • Customer Service Advocate

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 1,80,000 - ₹ 2,28,000

    Are you a customer service enthusiast looking to take your career to the next level? As a Process Associate, you will provide exceptional support to customers via inbound calls.Key ResponsibilitiesDeliver outstanding customer experience and resolve issues efficientlyCollaborate with cross-functional teams to drive customer satisfactionAnalyze complex...

  • Career Opportunities for Dedicated Customer Advocates

    1 week ago

    Gurgaon, Haryana, India beBeeDedicated Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Career Opportunities for Dedicated Customer Advocates">Job Description:We are seeking highly motivated and customer-focused professionals to join our team as Career Opportunities for Dedicated Customer Advocates. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences.">Key...

  • Customer Service Advocate

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Customer Success PartnerJob DescriptionThis role is a key member of our team, responsible for developing and maintaining strong relationships with our dealers.As a Customer Success Partner, you will be the primary point of contact for our dealers, providing exceptional customer service and support to drive business growth.Key DeliverablesLead...

  • High Impact Customer Advocate Role

    1 week ago

    Delhi, Mumbai, Kolkata, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Service Advocate Job DescriptionWe're seeking a highly skilled Customer Service Advocate to join our team. As a key member of our customer success unit, you'll play a vital role in delivering exceptional service and support to our clients.Key Responsibilities:Provide timely and effective solutions to customer inquiries and issues.Liaise with...