Customer Service Advocate

2 days ago


Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 15,000 - ₹ 19,000
Customer Service Advocate

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various channels.

Key Responsibilities:
  • Handle Customer Inquiries: Respond to customer inquiries in a timely and professional manner via phone, email, or chat.
  • Resolve Customer Issues: Investigate and resolve customer complaints in a fair and efficient manner.
  • Provide Product Information: Offer accurate and up-to-date information about our products and services.
  • Escalate Complex Issues: Escalate complex issues to senior management or other teams as needed.
Required Skills and Qualifications:
  • Education: 10+2 / Graduate
  • Communication Skills: Good English communication skills
  • Experience: Freshers & Experienced both welcome
Benefits:
  • Subsidized Meals: Enjoy subsidized meals at the company cafeteria.
  • Travel Allowance: Receive a travel allowance for official trips.
  • Annual Bonus: Be eligible for an annual bonus based on performance.


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