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2 days ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various channels.
Key Responsibilities:- Handle Customer Inquiries: Respond to customer inquiries in a timely and professional manner via phone, email, or chat.
- Resolve Customer Issues: Investigate and resolve customer complaints in a fair and efficient manner.
- Provide Product Information: Offer accurate and up-to-date information about our products and services.
- Escalate Complex Issues: Escalate complex issues to senior management or other teams as needed.
- Education: 10+2 / Graduate
- Communication Skills: Good English communication skills
- Experience: Freshers & Experienced both welcome
- Subsidized Meals: Enjoy subsidized meals at the company cafeteria.
- Travel Allowance: Receive a travel allowance for official trips.
- Annual Bonus: Be eligible for an annual bonus based on performance.
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Customer Service
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