
Customer Experience Advocate
3 days ago
The role of a Customer Experience Advocate is to deliver exceptional customer service, ensuring that every interaction is positive and memorable.
As a key member of our team, you will be responsible for managing large volumes of incoming calls, addressing customer complaints, and providing solutions within time limits.
Our ideal candidate will have excellent written and verbal English communication skills, strong problem-solving abilities, and a professional demeanor. They will also be able to work effectively in a fast-paced environment, prioritizing tasks and managing their time efficiently.
This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and contributing to a dynamic team.
Responsibilities:
- Manage large volumes of incoming phone calls
- Address customer complaints and provide solutions within time limits
- Escalate complex customer service issues when necessary
- Update information accurately into case management systems and spreadsheets
- Provide support to other teams as needed
Requirements:
- Excellent written and verbal English communication skills
- Strong problem-solving abilities
- Professional demeanor
- Ability to work effectively in a fast-paced environment
- Prioritization and time management skills
Benefits:
- Opportunity to work with a dynamic team
- Chance to develop customer experience skills
- Competitive compensation package
Join us in delivering exceptional customer experiences and making a difference in people's lives. We look forward to hearing from you
-
Customer Advocate
2 weeks ago
Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 19,00,000About the RoleWe are seeking a dedicated customer advocate to join our team.The ideal candidate will provide exceptional support through voice-based interactions, ensuring timely and effective solutions for customers' queries.Deliver accurate and efficient customer support via phone or other communication channelsResolve customer complaints and issues in a...
-
Customer Advocate Specialist
7 days ago
Gurgaon, Haryana, India beBeeAdvocate Full time ₹ 21,48,955 - ₹ 28,93,210Job OverviewCvent is a leading provider of meetings, events and hospitality technology with over 4,800 employees and nearly 22,000 customers worldwide.The company delivers a comprehensive event marketing and management platform for event professionals offering software solutions to help venues grow their business.About Our CultureWe foster an environment...
-
Customer Advocate
7 days ago
Delhi NCR, Delhi, Gurgaon / Gurugram, India beBeeRelationship Full time US$ 60,000 - US$ 1,20,000We are seeking a results-driven customer advocate to manage and expand our retail customer base. The role involves fostering strong relationships, introducing banking services, and delivering tailored financial solutions.Key Responsibilities:Manage a portfolio of retail banking customers (liabilities and assets)Cross-sell banking and third-party products:...
-
Customer Service Advocate
2 weeks ago
Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 15,000 - ₹ 19,000Customer Service AdvocateWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various channels.Key Responsibilities:Handle Customer Inquiries: Respond to customer inquiries in a timely and...
-
Customer Experience Advocate
3 days ago
Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 9,00,000A Customer Support Specialist plays a key role in our organization.They provide top-notch support to clients by possessing excellent verbal and written communication skills, good computer knowledge, and a fast typing speed.Responsibilities:Provide exceptional customer service via phone, email, or chatResolve customer complaints in a timely and professional...
-
Customer Experience Advocate
5 days ago
Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000Delivering exceptional customer experiences is at the heart of this role.Key ResponsibilitiesAct as a frontline support expert for customer inquiries via calls, chats, or email.Diagnose and resolve networking issues related to devices, backhauls, or connectivity faults.Guide customers through device activation steps, including onboarding processes and...
-
Customer Service Advocate
7 days ago
Guwahati, Kolkata, Visakhapatnam, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878Customer Service Advocate">A key role in our organization is to provide assistance to customers and resolve their inquiries efficiently. This involves handling customer questions, complaints, and requests through various channels such as phone, email, or social media platforms.">The Customer Service Advocate must have a deep understanding of our products or...
-
Customer Service Advocate
2 weeks ago
Gurgaon / Gurugram, Kolkata, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team.The successful candidate will be responsible for managing large volumes of customer inquiries via phone, email, and other communication channels.Key Responsibilities:Respond to customer complaints in a timely and professional mannerEscalate complex...
-
Advocate
1 week ago
Kolkata, India SHREE BALAJI TRADERS Full timeAdvocate Job in Kolkata Location: Kolkata **Salary**: 10k-18k Good Knowledge In Company Law **Salary**: ₹10,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred)
-
Gurgaon, Haryana, India beBeeDedicated Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Career Opportunities for Dedicated Customer Advocates">Job Description:We are seeking highly motivated and customer-focused professionals to join our team as Career Opportunities for Dedicated Customer Advocates. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences.">Key...