IT Support Service Engineer: Technical Solutions Specialist
1 week ago
At Axlelines Technologies Pvt. Ltd., we are seeking a highly skilled and experienced IT Support Service Engineer to join our team.
About the RoleThis is a challenging and rewarding position that requires a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
The successful candidate will be responsible for providing top-notch technical support to our customers, troubleshooting and resolving complex technical issues, and ensuring that all technical aspects of our services are running smoothly.
Key Responsibilities- Assemble and configure desktop PCs and laptops for clients;
- Perform basic repairs and maintenance on desktops and laptops, including hardware and software troubleshooting;
- Install and configure operating systems, application software, and network equipment;
- Provide technical assistance and support to clients via phone, email, or remote access;
- Coordinate and manage maintenance contracts related to managed IT services;
- Develop and maintain accurate documentation of technical procedures and solutions;
- Collaborate with other teams to ensure seamless delivery of technical services.
To be considered for this role, you must have:
- A strong educational background in computer science, engineering, or a related field;
- Minimum 2 years of experience in IT support and technical services;
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues;
- Strong communication and interpersonal skills, with the ability to work effectively with clients and colleagues;
- Proficiency in Windows and Linux operating systems, as well as common software applications;
- Ability to work independently and as part of a team, with minimal supervision;
- Familiarity with IT service management principles and practices.
We offer a competitive salary of ₹35,000 - ₹50,000 per month, depending on experience, plus benefits and opportunities for career growth and professional development.
LocationThis position is based in [location], with the possibility of remote work arrangements.
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