Technical Support Specialist

2 days ago


Cochin, Kerala, India Obvious AI Technology Pvt Ltd Full time

Technical Support Engineer (Java/.NET)

Location: Infopark Cherthala, Kerala

Responsibilities :

  • Provide technical support for Java and .NET-based products.
  • Troubleshoot and resolve customer-reported issues.
  • Collaborate with cross-functional teams to implement solutions and document resolutions.
  • Develop and maintain technical documentation and knowledge base articles.
  • Conduct product training sessions for customers and internal teams.

Qualifications Required :

  • BE/ME - IT/CE, BCA, MCA
  • 2-4 years of technical support experience with Java and .NET technologies.
  • Strong problem-solving skills and ability to communicate technical concepts effectively.
  • Experience with ticketing systems and remote support tools.


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