Branch Operations Director

1 week ago

Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Property Branch Manager

We are seeking an experienced and dynamic leader to oversee the operations, strategy execution, and team management at the branch level.

Key Responsibilities:

**Strategic and Operational Leadership**: Develop and execute operational strategies in alignment with business goals.

• Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.

• Monitor performance metrics and implement improvements to achieve objectives.

**Team Management**: Lead, mentor, and manage teams, including managers, housekeeping, front office, and security staff.

• Foster a culture of collaboration, accountability, and high performance.

• Identify training needs and organize capacity-building initiatives to enhance team capabilities.

**Guest Experience**: Ensure exceptional guest experiences by upholding standards and addressing feedback proactively.

• Handle escalated concerns and resolve issues to maintain reputation.

**Budget and Financial Management**: Oversee budgets, monitor expenditures, and ensure adherence to financial plans.

• Identify cost-saving opportunities without compromising on quality or guest satisfaction.

**Compliance and Standards**: Ensure all branch operations comply with policies, local regulations, and safety standards.

• Conduct regular audits to maintain quality and operational consistency across properties.

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