Branch Operations Manager
5 days ago
This is an exciting opportunity to join our organization as a Branch Operations Manager. The ideal candidate will be responsible for overseeing the day-to-day operations of the branch, ensuring seamless delivery of banking services to customers.
- Oversee the upkeep and maintenance of the branch premises and ATM facilities.
- Manage profit and loss, as well as balance sheet management, to ensure financial stability.
- Track and monitor daily productivity and book movement to identify areas for improvement.
- Develop new business opportunities through liability generation and cross-selling of third-party products.
- Enhance relationships with high-net-worth individuals (HNIs) by providing tailored solutions to their banking needs.
The successful candidate will have excellent leadership skills, with experience in managing teams and driving results-oriented cultures. A strong understanding of banking operations and customer relationship management is essential.
Key responsibilities include:
- Effective team management and building a positive work environment.
- Ensuring role clarity and minimizing employee attrition.
- Compliance with regulatory requirements and adherence to bank policies.
- Driving employee engagement initiatives and conducting customer engagement programs.
- Timely communication of information to employees and escalation of critical issues impacting business.
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