Branch Director

2 days ago

Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878
Key Roles and Responsibilities:
  • Lead, motivate and manage the branch team to achieve business objectives and high-quality customer service standards.
  • Own all aspects of branch banking operations including deposit mobilization, loan disbursement and cross-selling of banking products.
  • Drive profitability by generating new business and enhancing revenue streams.
  • Manage key customer relationships and supervise programs targeting high net worth clients to maximize retention and growth.
  • Handle and resolve customer complaints promptly and effectively to ensure customer satisfaction.
  • Review and analyze branch operations reports, sales reports and customer feedback to identify areas for improvement.
  • Ensure strict adherence to banking rules, regulations and internal policies to maintain operational compliance.
  • Coordinate with other bank departments to streamline branch operations and improve service delivery.
  • Monitor day-to-day branch operations including cash management, security and staff productivity.
Requirements:
  • Proven experience as a Branch Manager or similar role in the banking sector.
  • Strong leadership and team management skills.
  • Excellent customer relationship management and interpersonal skills.
  • Ability to drive sales and meet targets in a competitive banking environment.
  • In-depth knowledge of banking products, services and compliance requirements.
  • Good analytical and problem-solving abilities.

Ideal candidate will possess a unique blend of business acumen and technical expertise to excel in this challenging role.

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