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Officer - Retail Branch Operations - Housing - Branch Operations
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We are looking for a highly skilled and experienced professional to join our team as an Officer - Retail Branch Operations in Pune. The ideal candidate will have 6-10 years of experience in retail branch operations, preferably in the banking industry.
Roles and Responsibility
- Manage daily retail branch operations, ensuring efficient and effective service delivery.
- Oversee housing loan processes, including application processing and disbursement.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze market trends and competitor activity to identify growth opportunities.
- Ensure compliance with regulatory requirements and internal policies.
Job Requirements
- Strong knowledge of retail branch operations, housing loans, and related products.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and teams.
- Ability to analyze data and make informed decisions to drive business outcomes.
- Strong problem-solving skills, with the ability to resolve complex issues efficiently.
- Experience working in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Familiarity with JM systems and technologies, with the ability to learn new systems quickly.
