Officer - Retail Branch Operations - Housing - Branch Operations

18 hours ago


Bengaluru, Karnataka, India Tata Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are looking for a highly skilled and experienced professional to join our team as an Officer - Retail Branch Operations in Pune. The ideal candidate will have 6-10 years of experience in retail branch operations, preferably in the banking industry.

Roles and Responsibility

  • Manage daily retail branch operations, ensuring efficient and effective service delivery.
  • Oversee housing loan processes, including application processing and disbursement.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Analyze market trends and competitor activity to identify growth opportunities.
  • Ensure compliance with regulatory requirements and internal policies.

Job Requirements

  • Strong knowledge of retail branch operations, housing loans, and related products.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and teams.
  • Ability to analyze data and make informed decisions to drive business outcomes.
  • Strong problem-solving skills, with the ability to resolve complex issues efficiently.
  • Experience working in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Familiarity with JM systems and technologies, with the ability to learn new systems quickly.


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