Business Development Consultant

2 days ago


Jodhpur, Rajasthan, India beBeeSuccess Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Success Associate Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Associate.

This role involves engaging with customers proactively to provide excellent service and support. You will be responsible for ensuring smooth onboarding and ongoing support to enhance customer satisfaction.

You will address customer queries and resolve issues efficiently with a focus on retention and growth. Additionally, you will leverage sales acumen to identify opportunities for upselling and cross-selling.

Maintaining accurate records of customer interactions and feedback is also an essential aspect of this role.

Required Skills & Qualifications
  • Education: Graduate in any field.
  • Languages: English and Hindi (mandatory).
  • Additional Proficiency: Tamil / Malayalam / Kannada / Assamese / Odia / Bengali / Gujarati will be an added advantage.
  • Communication Skills: Excellent communication skills in English and Hindi with no MTI/RTI, grammatical, or pronunciation errors.
  • Interpersonal Skills: Strong interpersonal skills with a customer-first approach.
  • Candidates Welcome: Fresher and experienced candidates are welcome to apply.
  • Preferred Experience: Experience in Insurance and/or customer-facing sales roles.
Benefits
  • Shift: Rotational Shifts (Female employees – day shifts until 8 PM; Male employees – full rotational shifts).
  • Working Days: 6 days a week.
Interview Process
  1. HR Round
  2. Versant 5 (Certified)
  3. Written Assessment
  4. Operations Round
  5. Client Round


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