Hotel Reservation Coordinator

2 weeks ago


Kolkata, West Bengal, India AccorHotel Full time

Job Summary:

The Hotel Reservation Coordinator will be responsible for planning and coordinating room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues. This role will also involve coordinating all duties and responsibilities of the reservation department, ensuring a high level of accuracy and efficiency.

Key Responsibilities:

  • Plan and coordinate room reservations to maximize room revenues.
  • Ensure proper selling techniques and strategies are utilized to achieve sales targets.
  • Coordinate all duties and responsibilities of the reservation department, ensuring a high level of accuracy and efficiency.
  • Identify and implement cost-effective solutions to optimize resource utilization.
  • Maintain and update corporate databases to ensure accurate guest information and records.
  • Assist in the development of occupancy forecasts for the annual budget.
  • Provide effective support to the team to enable them to provide excellent customer service.
  • Respond to customer queries in a timely and efficient manner to ensure customer satisfaction.
  • Ensure that the team is trained on all safety provisions and protocols.
  • Ensure that guest history is referred to before creating a guest folio to follow special instructions.
  • Ensure accurate positioning of the hotel in terms of occupancy and room availability.
  • Ensure that corporate account numbers are recorded on the guest folio to monitor business generated through respective companies.
  • Calculate and manage overbooking.
  • Provide discounts and corporate rates as per company policy.
  • Supervise and delegate work to reservation associates.
  • Ensure that all reservations are recorded as per standard procedures.

Requirements:

  • Guest-focused personality is essential.

Work Arrangements:

  • No remote work.
  • Full-time employment.


  • Kolkata, West Bengal, India AccorHotel Full time

    Job Title: Reservation AssociateAs a Reservation Associate at AccorHotel, you will play a crucial role in ensuring the smooth operation of our hotel's reservation department. Your primary responsibility will be to plan and coordinate room reservations, ensuring that our guests have a seamless and enjoyable experience.Key Responsibilities:Plan and coordinate...


  • Kolkata, West Bengal, India AccorHotel Full time

    Job Summary:We are seeking a skilled Hotel Reservation Coordinator to join our team at AccorHotel. The successful candidate will be responsible for planning and coordinating room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues.Key Responsibilities:Plan and coordinate room reservations to ensure optimal...


  • Kolkata, West Bengal, India AccorHotel Full time

    Job Summary:The Hotel Reservation Coordinator is responsible for planning and coordinating room reservations, ensuring optimal room revenue, and maintaining high levels of accuracy and efficiency in the reservation department.Key Responsibilities:Plan and coordinate room reservations to maximize room revenue.Utilize effective selling techniques and...


  • Kolkata, West Bengal, India AccorHotel Full time

    Job SummaryAs a Reservation Associate at AccorHotel, you will play a crucial role in planning and coordinating room reservations to maximize room revenues. Your responsibilities will include ensuring proper selling techniques and strategies are utilized, coordinating all duties and responsibilities of the reservation department, and maintaining accurate and...


  • Kolkata, West Bengal, India AccorHotel Full time

    Job Title: Hotel Reservation ManagerJob Summary:As a Hotel Reservation Manager at AccorHotel, you will be responsible for planning and coordinating room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues. You will also coordinate all duties and responsibilities of the reservation department, ensuring a high...


  • Kolkata, West Bengal, India AccorHotel Full time

    Job Summary:The Hotel Reservation Manager will be responsible for planning and coordinating room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues. This role will also involve coordinating all duties and responsibilities of the reservation department, ensuring a high level of accuracy and efficiency.Key...


  • Kolkata, West Bengal, India AccorHotel Full time

    Job Title: Hotel Reservation ManagerJob Summary:We are seeking a highly skilled Hotel Reservation Manager to join our team at AccorHotel. As a key member of our reservations department, you will be responsible for planning room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues, and coordinating all duties...


  • Kolkata, West Bengal, India AccorHotel Full time

    Job Title: Reservation CoordinatorDescriptionWe are seeking a Reservation Coordinator to join our team at AccorHotel.Plan and coordinate room reservations to ensure optimal occupancy and revenue.Develop and implement strategies to maximize room sales and revenue.Monitor and analyze reservation data to identify trends and areas for improvement.Collaborate...


  • Kolkata, West Bengal, India AccorHotel Full time

    Job Title: Reservation AssociateJoin our team as a Reservation Associate and take on a challenging role that requires strong organizational and communication skills. As a key member of our reservation team, you will be responsible for planning and coordinating room reservations, ensuring seamless guest experiences, and driving revenue growth.Key...


  • Kolkata, West Bengal, India AccorHotel Full time

    Accommodation Planning:The Reservation Executive will plan room reservations to ensure optimal occupancy and revenue. They will work closely with the hotel team to coordinate duties and responsibilities.Revenue Maximization:The Reservation Executive must ensure that room revenues are maximized by utilizing effective selling techniques and strategies. They...


  • Kolkata, West Bengal, India AccorHotel Full time

    "Reservations Associate" is responsible for planning room reservations, ensuring the proper use of selling techniques and strategies to maximize room revenues, and coordinating all duties and responsibilities of the reservation department with a high level of accuracy and efficiency. This role also involves maintaining and updating corporate databases,...

  • Reservation Team Lead

    2 weeks ago


    Kolkata, West Bengal, India AccorHotel Full time

    Job DescriptionRole OverviewWe are seeking a skilled Reservation Executive to join our team at AccorHotel. As a key member of our reservation department, you will be responsible for planning room reservations, maximizing room revenues, and ensuring a high level of accuracy and efficiency in all duties and responsibilities.Key ResponsibilitiesRoom...


  • Kolkata, West Bengal, India AccorHotel Full time

    Reservations Manager Job DescriptionAs a Reservations Manager at AccorHotel, you will be responsible for planning room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues. You will coordinate all duties and responsibilities of the reservation department, ensuring a high level of accuracy and efficiency.Main...


  • Kolkata, West Bengal, India Protima Hotel and resorts Full time

    We are seeking a highly skilled and professional Front Office Assistant to join our team at Protima Hotel and resorts.The ideal candidate will be responsible for providing exceptional customer service, managing online and telephonic bookings, and verifying guests' payment methods during check-in.Key Responsibilities:Checking guests in and out in a timely and...

  • Reservation Manager

    2 days ago


    Kolkata, West Bengal, India AccorHotel Full time

    Job Description:As a Reservation Executive at AccorHotel, you will play a pivotal role in ensuring seamless room reservations and maximizing room revenues. Your responsibilities will include planning room reservations, utilizing effective selling techniques, coordinating departmental duties, and ensuring accurate record-keeping. You will also be responsible...


  • Kolkata, West Bengal, India Marriott International Full time

    Job SummaryWe are seeking a highly skilled Reservations Sales Manager to join our team at Marriott International. As a key member of our sales team, you will be responsible for soliciting and managing reservations sales-related opportunities, providing training and work assignments to Reservations Sales staff, and actively up-selling each business...


  • Kolkata, West Bengal, India Marriott International Full time

    Job SummaryWe are seeking a skilled reservations and sales professional to join our team at Marriott International. As an Assistant Manager Reservations, you will be responsible for driving revenue growth, managing sales teams, and providing exceptional customer service.Key ResponsibilitiesUnderstanding Markets & Maximizing RevenueIdentify new reservations...


  • Kolkata, West Bengal, India Marriott International Full time

    Job SummaryAs a key member of our reservations sales team, you will be responsible for driving revenue growth and delivering exceptional customer service. Your primary focus will be on soliciting and managing reservations sales-related opportunities, as well as providing training and work assignments to Reservations Sales staff.Key ResponsibilitiesIdentify...


  • Kolkata, West Bengal, India Protima Hotel and resorts Full time

    We are seeking a seasoned Front Office Assistant/ Front office executive to join our team at Protima Hotel and resorts. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing online and telephonic bookings, and verifying guests' payment methods during check-in.Key Responsibilities:Guest Service and...


  • Kolkata, West Bengal, India Marriott International Full time

    Job SummaryAs a key member of our Reservations Sales team, you will play a crucial role in driving revenue growth and delivering exceptional customer service. You will be responsible for soliciting and managing reservations sales-related opportunities, providing training and work assignments to Reservations Sales staff, and actively up-selling each business...