Reservations Sales Manager

2 weeks ago


Kolkata, West Bengal, India Marriott International Full time

Job Summary

As a key member of our reservations sales team, you will be responsible for driving revenue growth and delivering exceptional customer service. Your primary focus will be on soliciting and managing reservations sales-related opportunities, as well as providing training and work assignments to Reservations Sales staff.

Key Responsibilities

  • Identify new reservations sales business to achieve personal and property revenue goals.
  • Understand the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand, and know how to sell against them.
  • Closes the best opportunities for the property based on market conditions and property needs.
  • Monitors same day selling procedures to maximize room revenue and control property occupancy.
  • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Requirements

  • High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area.
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area.

Additional Responsibilities

  • Utilizes intranet for resources and information.
  • Creates contracts as required.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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