Cloud Contact Center Solutions Expert

Senior Cloud Contact Center DeveloperWe are seeking a highly skilled and experienced professional to develop, test, and optimize cloud contact center solutions using Amazon Connect.Key Responsibilities:Create, test, and maintain Amazon Connect contact flows using the Contact Flow Editor and Lambda functions.Develop and update backend logic using AWS Lambda...

Job Overview:The role involves working with stakeholders to ensure contact center infrastructure meets desired business outcomes and evolving needs.This position requires extensive experience with Genesys solutions and a strong understanding of contact center operations.Design and engineering functions include establishing standards and blueprints,...

Exp : 10yrs to 15yrsJob Title: Genesys Contact Center Engineer Position Overview: The Genesys Cloud Contact Center Engineer will be responsible for the design, implementation, and maintenance of the Genesys Cloud Contact Center platform. The ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center...

Unlock Your Potential in a Dynamic RoleJob DescriptionWe are seeking an exceptional professional to join our team as a Cloud Contact Center Specialist. In this role, you will be responsible for designing and implementing large-scale contact centers from the ground up using AWS Connect and related services.Your key responsibilities will include:

Senior Engineer - Cloud Contact Center SpecialistAre you an experienced contact center professional looking for a new challenge? We are seeking a skilled Senior Engineer to join our team and take on a key role in the development and implementation of our cloud-based contact center solution.The ideal candidate will have a strong background in contact center...

Job Overview">Role Summary:We seek an expert in Service Cloud Voice and Amazon Connect CTI Adapter implementations, capable of designing, configuring, and deploying advanced contact center solutions leveraging Salesforce, Amazon Connect, Lambdas, and Open CTI capabilities.This is a client-facing leadership role requiring strong technical expertise,...

Job Title: Contact Center Solution ArchitectPosition Overview: This role involves designing, implementing, and maintaining a contact center platform. The ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center operations.Key Responsibilities:Design and Engineering Functions: Collaborate with...

Career Opportunity for Cisco UCCE CVP EngineerWe are seeking a skilled and experienced Cisco UCCE CVP engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining complex contact center solutions using Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).Key...

Cisco UCCE CVP Engineer", "The role of a Cisco UCCE CVP Engineer is to design, implement and maintain complex contact center solutions using Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).", "Key Responsibilities:", "Design architecture and analyze business requirements to create robust Cisco UCCE and CVP architectures that...

Job OpportunityThe company is seeking a seasoned developer with experience in Contact Center Solution Development.Webex Contact Center - scripting and API integration and developmentGoogle Dialogflow and AI - building IVR agents and integrating with 3rd party CRMs/systemsSoftware development skills - proven and experienced with C#, Java, Python, HTML, and...