Guest Experience Ambassador

2 days ago


Bengaluru, Karnataka, India beBeeAmbassadorship Full time US$ 40,000 - US$ 60,000

Job Description:

We are seeking a highly motivated Guest Experience Ambassador to join our team. As a key member of our housekeeping department, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our hotel.

Key Responsibilities:

  • Supports the delivery of exceptional guest experiences by ensuring all aspects of housekeeping are maintained to the highest standards.
  • Works collaboratively with colleagues to maximize guest satisfaction and comfort, responding promptly to guest enquiries.
  • Takes ownership of assigned duties and tasks, ensuring timely and professional completion.
  • Delivers against departmental plans and objectives, achieving hotel initiatives and targets.
  • Collaborates with colleagues to control costs and inventory, maintaining high productivity and performance levels.
  • Built effective working relationships, promoting company culture and values.
  • E nsures adherence to legislation, performing due diligence and documenting activities for internal and external audit.

Requirements:

  • Experience in housekeeping is beneficial but not essential.
  • A hotel management degree or diploma is mandatory.
  • A hands-on approach with a can-do attitude.
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry.
  • Ability to find creative solutions, taking ownership of duties and tasks assigned.
  • Personal integrity, with the ability to work in an environment demanding excellence.
  • Experience of working with IT systems on various platforms.
  • Strong communication skills.


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