
Dining Experience Ambassador
20 hours ago
We are seeking a skilled Dining Experience Ambassador to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and work effectively in a fast-paced environment.
Main Responsibilities- Welcome guests warmly and make them feel valued throughout their visit.
- Manage reservations, coordinate seating plans, and maintain organized waiting lists for seamless service.
- Take accurate food and beverage orders, communicate effectively with kitchen and service teams, and deliver timely service.
- Serve food and drinks efficiently while adhering to high standards of hygiene and safety.
- Handle billing, process payments, and address guest concerns or feedback promptly and professionally.
- Maintain cleanliness of dining and service areas; assist in setup and closing activities for smooth operation.
- Support team members and work collaboratively to create a pleasant and efficient dining atmosphere.
- Uphold health, safety, and restaurant operational standards at all times.
- High school diploma or equivalent; additional hospitality training is preferred.
- Previous experience in customer service or restaurant/hospitality environment is desirable.
- Strong communication, inter-personal, and problem-solving skills are essential.
- Ability to multitask, remain organized, and stay calm under pressure.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Customer Service & Guest Relations
- Communication & Teamwork
- Reservation and POS handling
- Time Management & Multitasking
- Problem-solving & Conflict Resolution
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