
Freight Forwarding Sales Professional
1 week ago
We are seeking a highly motivated and enthusiastic Telecaller to join our team. This entry-level role is perfect for a recent graduate eager to start a career in the freight forwarding industry.
You will be the primary point of contact for our customers, responsible for generating leads, promoting our services, and converting inquiries into business opportunities over the phone.
Our ideal candidate has excellent verbal and written communication skills, with strong problem-solving abilities and attention to detail. They should also have a proactive attitude and be able to work effectively in a team-oriented environment.
The selected candidate will receive a competitive salary and opportunities for professional growth and training.
Key Responsibilities:
- Develop and implement effective sales strategies to achieve revenue targets
- Make outbound calls to prospective clients to promote company services and generate leads
- Support the sales team by following up on inquiries, quotes, and pending proposals
- Maintain and update customer database, ensuring accurate contact and activity records
- Coordinate with operations and documentation teams to fulfill client requirements
- Assist in preparing sales reports, client presentations, and quotation documents
- Handle inbound queries related to pricing, service offerings, and basic technical information
- Schedule appointments and meetings for the sales team with qualified leads
- Provide post-sales support by coordinating updates and ensuring customer satisfaction
Qualifications and Skills:
- Bachelor's degree in any discipline (Logistics, Supply Chain Management, or International Business is a plus)
- Excellent verbal and written communication skills in English
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong problem-solving abilities, attention to detail, and a proactive attitude
- Ability to work effectively in a team-oriented environment
Benefits:
- Competitive salary
- Opportunities for professional growth and training
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