Customer Care Team Manager
3 weeks ago
We are looking for a highly skilled Customer Care Team Manager to oversee the delivery of exceptional customer service and after-sales support. The successful candidate will be responsible for managing a team of representatives, creating policies and procedures, and ensuring a standardized level of service is maintained for all customers.
Key Responsibilities:- Leading a team of customer support representatives.
- Developing and implementing customer service strategies.
- Resolving customer complaints and feedback.
- Creating and maintaining customer service policies and procedures.
- Planning and coordinating training and development programs.
- Selecting and hiring new staff members.
At AVN CONSULTANCY, we are committed to delivering outstanding customer service and support. If you have a passion for customer care and a proven track record of success, we would love to hear from you.
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Customer Care Team Lead
4 weeks ago
Noida, Uttar Pradesh, India HRvisory Full timeJob Title: Customer Care LeadAbout Employer: One of the fast-growing dairy brands is seeking a proactive and experienced Customer Care Lead to manage customer interactions, lead and train the customer care team, and ensure smooth collaboration with various departments to enhance the customer experience.Responsibilities:Handle customer inquiries via calls,...
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Customer Care Team Lead
4 weeks ago
Greater Noida, Uttar Pradesh, India HRvisory Full timeWe are seeking a proactive and experienced Customer Care Lead to manage customer interactions, lead and train the customer care team, and ensure smooth collaboration with various departments to enhance the customer experience.Key Responsibilities:Handle customer inquiries via calls, emails, and chat, resolving customer issues and complaints promptly and...
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Customer Care Team Lead
4 weeks ago
Greater Noida, Uttar Pradesh, India HRvisory Full timeJob Title: Customer Care Team LeadLocation: NoidaAbout Employer: One of the fast-growing dairy brandsJob Description: We seek a proactive and experienced Customer Care Team Lead to manage customer interactions, lead and train the customer care team, and ensure smooth collaboration with various departments to enhance the customer...
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Senior Customer Care Manager
2 weeks ago
Noida, Uttar Pradesh, India Monotype DACH Full timeCareer Opportunity at Monotype Solutions IndiaAbout the RoleWe are seeking a highly skilled and experienced customer care professional to join our team at Monotype Solutions India. As a Senior Customer Care Manager, you will be responsible for resolving customer issues, managing customer relationships, and providing exceptional customer service.Key...
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Customer Care and Retention Manager
3 weeks ago
Noida, Uttar Pradesh, India Monotype DACH Full timeCustomer Care and Retention ManagerMonotype is a global leader in type and technology, bringing brands to life through the type and technology that consumers engage with every day.We are looking for a Customer Care and Retention Manager to join our team in Australia, UK, US, or India. The ideal candidate will have 5-8 years of customer relations experience,...
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Customer Care and Retention Associate Manager
1 month ago
Noida, Uttar Pradesh, India Monotype DACH Full timeCustomer Care and Retention Associate ManagerMonotype is a global leader in fonts and type technology, and we're expanding our team in Australia, UK, US, and India. We're looking for a Customer Care and Retention Associate Manager to join our team in Australia, UK, US, and India.About the RoleThe Customer Care and Retention Associate Manager will be...
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BPO Customer Care Collections Team Lead
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeAbout the Role:We are seeking a highly skilled Customer Care Collections Senior Associate to join our team at NTT DATA Services.The ideal candidate will have a well-rounded knowledge of policies and procedures for their work area, with a focus on routine activities.You will be responsible for taking escalated calls from providers/callers, developing tactical...
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Customer Care Specialist
3 weeks ago
Noida, Uttar Pradesh, India Monotype DACH Full timeAbout Monotype:Named 'One of the Most Innovative Companies in Design' by Fast Company, Monotype is the world's leading company in fonts, trusted by top brands globally.Our Mission:We bring brands to life through type and technology that consumers engage with every day. Our rich legacy includes a library of famed typefaces like Helvetica, Futura, Times New...
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Customer Care Success Advocate
4 weeks ago
Noida, Uttar Pradesh, India Monotype DACH Full timeCustomer Care Success AdvocateAt Monotype DACH, we're seeking a skilled Customer Care Success Advocate to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences across various regions, including Australia, the UK, the US, and India. Your primary focus will be on resolving customer...
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Customer Care Success Advocate
4 weeks ago
Noida, Uttar Pradesh, India Monotype DACH Full timeCustomer Care Success AdvocateAt Monotype DACH, we're seeking a Customer Care Success Advocate to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and driving business growth.Key Responsibilities:• Resolve customer purchase and billing...
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Customer Success Team Lead
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob SummaryWe are seeking a highly skilled Customer Success Team Lead to join our team at MyOperator. As a Customer Success Team Lead, you will be responsible for overseeing the daily operations and activities of our facilities and programs in assigned areas. You will work closely with our Account Managers to improve the overall customer experience and...
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Rehabilitation Specialist
1 week ago
Noida, Uttar Pradesh, India Listening Ears Oishi Care Full timeAbout the RoleAt Listening Ears Oishi Care, we're seeking a highly skilled Rehabilitation Specialist - Pediatric Care to join our team in Noida Sector 104.Key ResponsibilitiesAssess and develop individualized therapy plans for pediatric patients with neuro-developmental delays, ASD, ADHD, GDD, CP, Down syndrome, and sensory processing disorders.Identify new...
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Customer Care Collections Specialist
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:We are seeking a Customer Care Collections Sr. Associate to join our team in a dynamic environment. The successful candidate will handle routine and nonroutine matters, resolving complex client situations by applying demonstrated knowledge and skills.About the Role:This is an exciting opportunity for an experienced collections professional to...
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BPO Customer Care Collections Specialist
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeKey Responsibilities:• Develops and implements tactical and operational plans to achieve key milestones in the project.• Provides coaching and guidance to less experienced team members to enhance their skills and performance.• Collaborates with the team to prepare Standard Operating Procedures (SOPs) for new processes.• Ensures timely and accurate...
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Customer Success Team Lead
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Success Team LeadThe Customer Success Team Lead will play a crucial role in ensuring the success of our customers by working closely with the Account Managers to improve the overall customer experience and enhance the working of the internal team members. This role will be responsible for supervising, managing, and motivating team members...
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Customer Care Collections Team Lead
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Description:We are seeking a highly skilled Collections Specialist Senior Associate to join our team in India. As a key member of our customer service team, you will be responsible for resolving complex client situations by applying demonstrated knowledge and skills.About the Role:The Collections Specialist Senior Associate will work closely with our...
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BPO Customer Care Collections Professional
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeReq ID: 288681 NTT DATA Services is seeking a dedicated professional to join our team in a BPO Customer Care Collections Associate role.As a key member of our team, you will work with us to deliver exceptional customer service, applying your skills to resolve complex client situations and meet client SLAs.About NTT DATA ServicesWe are a recognized leader in...
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Customer Success Team Lead
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeThe Customer Success Team Lead will play a pivotal role in enhancing the overall customer experience and driving the success of the internal team members at MyOperator. This individual will be responsible for supervising, managing, and motivating team members on a daily basis, while reporting to the Manager Customer Support and working closely with them to...
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Dental Care Specialist
3 weeks ago
Noida, Uttar Pradesh, India Expertia AI Full timeDental Care Specialist Job DescriptionAt Expertia AI, we're seeking a highly skilled Dental Care Specialist to join our team. As a key member of our dental care team, you'll be responsible for delivering exceptional patient care and ensuring the highest standards of oral health.Key Responsibilities:Customer Needs Assessment: Develop and implement plans to...
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BPO Customer Care Collections Specialist
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeAbout the RoleWe are seeking a BPO Customer Care Collections Associate to join our team in Noida, Uttar Pradesh, India.Key ResponsibilitiesHandle routine and non-routine matters with a working knowledge of technical skills.Resolve complex client situations by applying demonstrated knowledge and skills gained through job experience.Ensure accurate and timely...