Customer Care Team Manager

3 weeks ago


Noida, Uttar Pradesh, India AVN CONSULTANCY Full time

We are looking for a highly skilled Customer Care Team Manager to oversee the delivery of exceptional customer service and after-sales support. The successful candidate will be responsible for managing a team of representatives, creating policies and procedures, and ensuring a standardized level of service is maintained for all customers.

Key Responsibilities:
  • Leading a team of customer support representatives.
  • Developing and implementing customer service strategies.
  • Resolving customer complaints and feedback.
  • Creating and maintaining customer service policies and procedures.
  • Planning and coordinating training and development programs.
  • Selecting and hiring new staff members.

At AVN CONSULTANCY, we are committed to delivering outstanding customer service and support. If you have a passion for customer care and a proven track record of success, we would love to hear from you.



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