Senior Customer Care Manager

We are looking for a highly skilled Customer Care Team Manager to oversee the delivery of exceptional customer service and after-sales support. The successful candidate will be responsible for managing a team of representatives, creating policies and procedures, and ensuring a standardized level of service is maintained for all customers.Key...

Customer Care and Retention ManagerMonotype is a global leader in type and technology, bringing brands to life through the type and technology that consumers engage with every day.We are looking for a Customer Care and Retention Manager to join our team in Australia, UK, US, or India. The ideal candidate will have 5-8 years of customer relations experience,...

Job Title: BPO Customer Care Collections Senior AssociateJob Summary:We are seeking a skilled BPO Customer Care Collections Senior Associate to join our team in Noida, Uttar Pradesh, India. The ideal candidate will have a well-rounded knowledge of policies and procedures for their work area and be able to make policy recommendations to their managers.Key...

Key Responsibilities:As a Senior Collections Associate for BPO Customer Care, you will have a well-rounded knowledge of policies and procedures for your work area. Your work may require discretion and independent judgment for nonroutine matters. However, the primary focus of work activity is predominately routine. You will make policy recommendations to your...

Customer Care and Retention Associate ManagerMonotype is a global leader in fonts and type technology, and we're expanding our team in Australia, UK, US, and India. We're looking for a Customer Care and Retention Associate Manager to join our team in Australia, UK, US, and India.About the RoleThe Customer Care and Retention Associate Manager will be...

Job Title: Customer Care LeadAbout Employer: One of the fast-growing dairy brands is seeking a proactive and experienced Customer Care Lead to manage customer interactions, lead and train the customer care team, and ensure smooth collaboration with various departments to enhance the customer experience.Responsibilities:Handle customer inquiries via calls,...

Job Summary:We are seeking a Senior Collections Associate to join our BPO Customer Care team. The ideal candidate will have a well-rounded knowledge of policies and procedures, with the ability to make policy recommendations and coach less experienced team members.Key Responsibilities:Takes escalated calls from providers/callers.Develops tactical and...

Job Summary:We are seeking a Customer Care Collections Sr. Associate to join our team in a dynamic environment. The successful candidate will handle routine and nonroutine matters, resolving complex client situations by applying demonstrated knowledge and skills.About the Role:This is an exciting opportunity for an experienced collections professional to...

Job Summary:We are seeking a skilled Collections Senior Associate to join our team at NTT DATA Services. As a key member of our customer care team, you will be responsible for resolving customer inquiries and issues related to collections.Key Responsibilities:Resolve customer inquiries and issues related to collections in a timely and professional...

Key Responsibilities:• Develops and implements tactical and operational plans to achieve key milestones in the project.• Provides coaching and guidance to less experienced team members to enhance their skills and performance.• Collaborates with the team to prepare Standard Operating Procedures (SOPs) for new processes.• Ensures timely and accurate...

About Monotype:Named 'One of the Most Innovative Companies in Design' by Fast Company, Monotype is the world's leading company in fonts, trusted by top brands globally.Our Mission:We bring brands to life through type and technology that consumers engage with every day. Our rich legacy includes a library of famed typefaces like Helvetica, Futura, Times New...

We are seeking a proactive and experienced Customer Care Lead to manage customer interactions, lead and train the customer care team, and ensure smooth collaboration with various departments to enhance the customer experience.Key Responsibilities:Handle customer inquiries via calls, emails, and chat, resolving customer issues and complaints promptly and...

Job Title: Customer Care Team LeadLocation: NoidaAbout Employer: One of the fast-growing dairy brandsJob Description: We seek a proactive and experienced Customer Care Team Lead to manage customer interactions, lead and train the customer care team, and ensure smooth collaboration with various departments to enhance the customer...

Job SummaryWe are seeking a skilled Senior Associate to join our BPO Customer Care Collections team. The ideal candidate will have a strong understanding of policies and procedures, as well as excellent communication and problem-solving skills.Key ResponsibilitiesTake escalated calls from providers and callers, using discretion and independent judgment to...

Customer Care Success AdvocateAt Monotype DACH, we're seeking a skilled Customer Care Success Advocate to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences across various regions, including Australia, the UK, the US, and India. Your primary focus will be on resolving customer...

Customer Care Success AdvocateAt Monotype DACH, we're seeking a Customer Care Success Advocate to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and driving business growth.Key Responsibilities:• Resolve customer purchase and billing...

About the Role:We are seeking a highly skilled Customer Care Collections Senior Associate to join our team at NTT DATA Services.The ideal candidate will have a well-rounded knowledge of policies and procedures for their work area, with a focus on routine activities.You will be responsible for taking escalated calls from providers/callers, developing tactical...

Job DescriptionReq ID: 286239NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a BPO Customer Care Collections Senior Associate to join our team in a dynamic environment.Roles...

About the RoleAt Listening Ears Oishi Care, we're seeking a highly skilled Rehabilitation Specialist - Pediatric Care to join our team in Noida Sector 104.Key ResponsibilitiesAssess and develop individualized therapy plans for pediatric patients with neuro-developmental delays, ASD, ADHD, GDD, CP, Down syndrome, and sensory processing disorders.Identify new...

Req ID: 288681 NTT DATA Services is seeking a dedicated professional to join our team in a BPO Customer Care Collections Associate role.As a key member of our team, you will work with us to deliver exceptional customer service, applying your skills to resolve complex client situations and meet client SLAs.About NTT DATA ServicesWe are a recognized leader in...