BPO Customer Care Collections Senior Associate
1 week ago
Key Responsibilities:
As a Senior Collections Associate for BPO Customer Care, you will have a well-rounded knowledge of policies and procedures for your work area. Your work may require discretion and independent judgment for nonroutine matters. However, the primary focus of work activity is predominately routine. You will make policy recommendations to your managers and be an escalation point for less experienced team members.
Key Deliverables:
Develop tactical and operational plans to achieve key milestones in the project. Coach and mentor less experienced team members. Assist in preparing SOP for new processes. Ensure accurate and timely processing of transactions to meet or exceed client service level agreements. Identify and resolve issues around nonstandard pending transactions.
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BPO Customer Care Collections Senior Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Title: BPO Customer Care Collections Senior AssociateJob Summary:We are seeking a skilled BPO Customer Care Collections Senior Associate to join our team in Noida, Uttar Pradesh, India. The ideal candidate will have a well-rounded knowledge of policies and procedures for their work area and be able to make policy recommendations to their managers.Key...
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BPO Customer Care Collections Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Title: BPO Customer Care Collections Senior AssociateJob Summary:We are seeking a highly skilled BPO Customer Care Collections Senior Associate to join our team in Noida, Uttar Pradesh, India. As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional...
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BPO Customer Care Collections Senior Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Title: BPO Customer Care Collections Senior AssociateJob Summary:We are seeking a highly skilled BPO Customer Care Collections Senior Associate to join our team in Noida, Uttar Pradesh, India. The successful candidate will be responsible for taking escalated calls from providers/callers, developing tactical and operational plans to achieve key...
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BPO Customer Care Collections Specialist
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeKey Responsibilities:• Develops and implements tactical and operational plans to achieve key milestones in the project.• Provides coaching and guidance to less experienced team members to enhance their skills and performance.• Collaborates with the team to prepare Standard Operating Procedures (SOPs) for new processes.• Ensures timely and accurate...
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BPO Customer Care Collections Senior Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:We are seeking a Senior Collections Associate to join our BPO Customer Care team. The ideal candidate will have a well-rounded knowledge of policies and procedures, with the ability to make policy recommendations and coach less experienced team members.Key Responsibilities:Takes escalated calls from providers/callers.Develops tactical and...
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BPO Customer Care Collections Senior Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:We are seeking a Senior Collections Associate to join our BPO Customer Care team. The ideal candidate will have a well-rounded knowledge of policies and procedures, with the ability to make policy recommendations and coach less experienced team members.Key Responsibilities:Takes escalated calls from providers/callers.Develops tactical and...
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Noida, Uttar Pradesh, India NTT DATA Full timeJob SummaryWe are seeking a skilled Senior Associate to join our BPO Customer Care Collections team. The ideal candidate will have a strong understanding of policies and procedures, as well as excellent communication and problem-solving skills.Key ResponsibilitiesTake escalated calls from providers and callers, using discretion and independent judgment to...
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BPO Customer Care Collections Specialist
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Title: BPO Customer Care Collections AssociateJob Summary:We are seeking a highly skilled BPO Customer Care Collections Associate to join our team in Noida, Uttar Pradesh, India. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring timely completion of transactions to meet or exceed client...
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BPO Customer Care Collections Professional
2 days ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeReq ID: 288681 NTT DATA Services is seeking a dedicated professional to join our team in a BPO Customer Care Collections Associate role.As a key member of our team, you will work with us to deliver exceptional customer service, applying your skills to resolve complex client situations and meet client SLAs.About NTT DATA ServicesWe are a recognized leader in...
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BPO Customer Care Collections Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob SummaryWe are seeking a skilled Senior Associate to join our BPO Customer Care team. As a key member of our team, you will be responsible for providing exceptional customer service and resolving complex customer issues.Key ResponsibilitiesProvide timely and accurate resolution of customer complaints and issuesDevelop and implement effective solutions to...
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Customer Care Collections Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Title: Senior Collections Associate - Customer CareAs a Senior Collections Associate - Customer Care, you will be responsible for resolving complex client situations by applying your knowledge and skills acquired through job experience. Your primary goal will be to ensure accurate and timely completion of transactions to meet or exceed client Service...
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Noida, Uttar Pradesh, India NTT DATA Full timeJob DescriptionReq ID: 286239NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a BPO Customer Care Collections Senior Associate to join our team in a dynamic environment.Roles...
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BPO Customer Care Collections Specialist
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeAbout the RoleWe are seeking a skilled BPO Customer Care Collections Associate to join our team in Noida, Uttar Pradesh, India. As a key member of our team, you will be responsible for handling customer inquiries and resolving complex issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
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BPO Customer Care Collections Specialist
5 days ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeAbout the RoleWe are seeking a highly skilled and experienced BPO Customer Care Collections Associate to join our team in Noida, Uttar Pradesh, India.Key ResponsibilitiesHandle routine and nonroutine customer inquiries and issues.Apply knowledge and skills to resolve complex client situations.Ensure accurate and timely completion of transactions to meet or...
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Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:We are seeking a skilled Collections Senior Associate to join our team at NTT DATA Services. As a key member of our customer care team, you will be responsible for resolving customer inquiries and issues related to collections.Key Responsibilities:Resolve customer inquiries and issues related to collections in a timely and professional...
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BPO Customer Care Collections Specialist
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeReq ID: 288681 NTT DATA Services is a leader in IT and business services, offering cloud, data, and applications solutions. We are seeking a skilled BPO Customer Care Collections Associate to join our team in Noida, Uttar Pradesh, India.This role involves working with technical skills, handling routine and nonroutine matters, and resolving complex client...
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BPO Collections Senior Associate
5 days ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob OverviewWe are seeking a skilled BPO Customer Care Collections Senior Associate to join our team in Noida, Uttar Pradesh, India. The selected candidate will be responsible for handling escalated calls from providers/callers, developing tactical and operational plans to achieve key milestones, and ensuring accurate and timely processing of transactions to...
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Customer Care Collections Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeAbout the RoleWe are seeking a skilled Collections Specialist Senior Associate to join our team in Noida, Uttar Pradesh, India.This role involves working with clients to resolve complex issues and ensure accurate and timely completion of transactions to meet or exceed client SLAs.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and...
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Customer Care Collections Senior Associate
1 week ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob OverviewAs a Senior Associate Collections Specialist at NTT DATA, you will play a critical role in resolving complex client situations by applying your knowledge and skills acquired through job experience.Key ResponsibilitiesEnsure accurate and timely completion of transactions to meet or exceed client Service Level Agreements (SLAs)Apply demonstrated...
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Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:This role is responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues via phone, email, or chat.Communicate effectively with customers to understand their concerns and provide solutions.Work collaboratively...