Customer Care Collections Team Lead

5 days ago


Noida, Uttar Pradesh, India NTT DATA Full time
Job Description:

We are seeking a highly skilled Collections Specialist Senior Associate to join our team in India. As a key member of our customer service team, you will be responsible for resolving complex client situations by applying demonstrated knowledge and skills.

About the Role:

The Collections Specialist Senior Associate will work closely with our clients to ensure accurate and timely completion of transactions to meet or exceed client SLAs. You will handle routine questions and issues, referring complex or unexpected matters to higher-level employees for assistance.

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services. As part of NTT DATA, a $30 billion trusted global innovator, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.

We are an equal opportunity employer:

NTT DATA Services is committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



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