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Client Relationship Manager
2 weeks ago
Job Title: Client Relationship Manager
We are seeking an experienced professional to join our account management team. As a key member of the team, you will be responsible for managing client relationships, developing and implementing marketing strategies, and ensuring timely delivery of projects.
The ideal candidate should have excellent communication skills, the ability to effectively manage client finances and invoicing, and a passion for driving business growth.
About the RoleThis is a great opportunity for someone who enjoys building strong relationships with clients and is able to work collaboratively as part of a team. The role requires excellent time management skills, attention to detail, and the ability to meet deadlines.
Responsibilities- Day-to-day contact for FMCG, Beauty, and Personal Brands, providing excellent client service and supporting the onsite team
- Working with the wider account team and collaborating with the studio, including digital designers and Studio manager
- Be accountable for the brief and work with the client to ensure the team has obtained the right information required to begin work on the project
- Ensure timely billing and reporting revenue to the Account Director
- Excellent communication and interpersonal skills with the ability to proactively organise and influence clients and build strong working relationships
- Demonstrable account management experience of minimum 3 yrs and a proven track record of managing global clients and campaigns
- The ability to effectively and proactively manage client finances and invoicing
- Strong analytical and problem-solving skills with the ability to generate ideas and practically contribute to the design studio output