Customer Support Representative

6 hours ago

Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000

We are looking for a highly skilled and organized professional to fill the role of Customer Support Representative.

The ideal candidate will possess exceptional communication skills, technical knowledge, and the ability to multitask effectively.

  • Key Responsibilities:
  • Address customer inquiries in a timely and efficient manner
  • Maintain accurate records of customer interactions and resolve issues promptly
  • Collaborate with internal teams to ensure seamless order fulfillment
  • Monitor daily shipments to guarantee on-time delivery

Required Skills and Qualifications:

  • Bachelor's degree in a relevant field (e.g., business, marketing)
  • 2+ years of experience in customer-facing roles
  • Proficiency in MS Office Suite, particularly Excel
  • Excellent verbal and written communication skills

Additional Benefits:

  • Remote work options available
  • Opportunities for growth and professional development

Location: Kolkata, India

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