Customer Service Representative

5 days ago

Kolkata, West Bengal, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

Job Title: Customer Service Representative

About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information to customers regarding our products and services.
  • Work closely with internal teams to ensure seamless delivery of customer service.
  • Maintain accurate records of customer interactions and feedback.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Familiarity with CRM software and other customer service tools.
  • High school diploma or equivalent required.

Benefits:

  • Opportunity to work with a dynamic and growing company.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and supportive work environment.

Working Environment:

Our office is located in a convenient and accessible location, with a general office environment that is well-lit and air-conditioned.

Travel Requirements:

No travel requirements.

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