Operational Excellence Lead

5 days ago

Pune, Maharashtra, India beBeeProcess Full time ₹ 2,16,00,000 - ₹ 2,88,00,000
Global Process Owner

We are seeking a seasoned professional to oversee the design, standardization, and continuous improvement of end-to-end Hire-to-Retire processes.


Key Responsibilities:
  • Define and own the global process vision, objectives, and performance measures.

  • Establish process governance frameworks, ensuring standardization while allowing for necessary local regulatory adaptations.

  • Serve as the ultimate decision-maker for global process design and changes.

  • Process Optimization

  • Map, document, and continuously improve end-to-end Hire-to-Retire processes, from recruitment onboarding to employee separation.

  • Embed best practices, automation opportunities, and employee experience enhancements into process design.

  • Partner with HRIS/IT teams to ensure systems (e.g., Workday, SAP SuccessFactors, ServiceNow) support and enable optimal process flows.

  • Stakeholder Engagement

  • Act as the primary point of contact for business leaders, HRBPs, shared services, and technology partners regarding H2R/JML processes.

  • Collaborate with compliance, legal, payroll, and other functional leaders to ensure process alignment across the employee lifecycle.

  • Drive change management and stakeholder buy-in for process improvements and system implementations.

  • Compliance & Risk Management

  • Ensure global processes meet all data privacy, labor law, and audit requirements.

  • Monitor process performance, compliance risks, and quality metrics, implementing corrective actions as needed.

Bachelor's degree in Human Resources, Business Administration, or related field. 8+ years of HR operations, process management, or shared services experience, including global scope.


Proven track record in process ownership, standardization, and optimization in a multinational environment.


Strong knowledge of core HR processes, H2R lifecycle, and global employment regulations.


Experience with HR technology platforms (e.g., Workday, SAP SuccessFactors, ServiceNow).


Excellent analytical, problem-solving, and stakeholder management skills.


Strong change management and communication skills, with the ability to influence senior stakeholders.

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