Oracle Cloud HCM Specialist

5 days ago

Rajahmundry, Andhra Pradesh, India beBeePayroll Full time ₹ 12,00,000 - ₹ 15,00,000
Job Overview

We are seeking a highly skilled Oracle Cloud HCM Payroll Lead to join our expanding Managed Services team in India.

This role is pivotal to establishing and growing our offshore capability, working closely with our UK-based counterparts to deliver high-quality managed services to clients.

  • As an Oracle Cloud HCM Payroll Lead, you will lead a team of payroll-focused support consultants, manage performance and development, and play a hands-on role in delivering support across Oracle Cloud Payroll and HCM solutions.

This includes:

Main Responsibilities

Leadership and Management

  • Recruit, onboard, mentor, and line manage a team of Payroll and HCM support consultants based in India.
  • Work closely with the UK Payroll Support Lead to build a cohesive, cross-regional support function and align on service processes and client priorities.

Technical Expertise

  • Act as a senior Oracle Cloud Payroll consultant, triaging, diagnosing, and resolving complex client issues across Payroll and related modules.
  • Maintain deep expertise in configuration, processing, troubleshooting, and legislative compliance.

Process Improvement

  • Supervise and contribute to quarterly Oracle Cloud release cycles, including impact analysis, regression testing, deployment, and communication of relevant changes to clients.
  • Deliver and coordinate training and knowledge-sharing sessions for team members to support capability growth and process alignment.

Client Focus

  • Troubleshoot and replicate functional issues, escalating to Oracle as needed and maintaining clear, well-documented resolutions.
  • Build and maintain strong client relationships, ensuring a high level of satisfaction through responsive, proactive support and communication.

Culture and Collaboration

  • Drive improvements in support processes, documentation, and internal tooling, helping to establish a scalable, high-performing payroll support model.
  • Review and recommend enhancements from Oracle Cloud updates that would deliver value to clients.
What You Will Need

To be successful in this role, you will require:

  • A deep understanding of Oracle Cloud Payroll and related modules.
  • Strong leadership and management skills, including recruitment, onboarding, mentoring, and line management.
  • Excellent technical expertise, including configuration, processing, troubleshooting, and legislative compliance.
  • Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development.
  • Strong problem-solving and analytical skills, with ability to troubleshoot and resolve complex issues.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with clients and stakeholders.
What We Offer

In return for your skills and experience, we offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading provider of managed services.
  • A collaborative and dynamic work environment.
  • Ongoing training and development opportunities.
  • The chance to make a real difference in the lives of our clients.
How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your suitability for the role.

All applicants will be considered equally, regardless of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

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