Customer Support Specialist

4 weeks ago


Bengaluru, Karnataka, India Kushal's Fashion Jewellery Full time
Overview

We are seeking an experienced and skilled Customer Support Executive to join our team at Kushal's Fashion Jewellery. The ideal candidate will have excellent communication skills, a strong ability to empathize with customers, and a passion for delivering exceptional customer service.

Job Description

The Customer Support Executive will be responsible for providing top-notch support to our customers through various channels, including phone, email, and in-person interactions. Key responsibilities include:

  • Determining customer needs and providing appropriate solutions.
  • Responding to customer inquiries regarding online merchandise or service orders.
  • Assisting customers with product selection, answering basic questions, and suggesting various product options that are available.
  • Documenting customer problems and inputs in the ticketing system.
  • Promptly and properly resolving customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures.
Requirements and Qualifications

To succeed as a Customer Support Executive at Kushal's Fashion Jewellery, you will need to possess the following qualities and qualifications:

  • Experience with a bachelor's degree in any field.
  • Minimum 1-3 years of experience in customer-facing roles.
  • Excellent written and oral communication skills in English.
  • Added advantage of knowing other languages like Hindi and Kannada.
  • Good comprehension skills.
  • Good patience when dealing with difficult customers.
  • Interpersonal skills.
Benefits

We offer a comprehensive benefits package, including:

  • Paid leave.
  • Sick leave.
  • Festival off.
  • Medical insurance.
  • PF (Provident Fund).
Location and Shift

This role is based in Basavanagudi and requires working on a day shift from Monday to Saturday with a fixed Sunday off.



  • Bengaluru, Karnataka, India Tonbo Imaging Full time

    About the RoleWe are seeking a skilled and customer-focused Customer Support Specialist to join our team at Tonbo Imaging. The ideal candidate will be responsible for providing technical assistance, troubleshooting customer issues, and ensuring a seamless customer experience.You will act as a bridge between customers and the technical team, resolving...


  • Bengaluru, Karnataka, India LTIMindtree Full time

    Job Overview:LTI Mindtree is a leading IT services company that provides end-to-end technology solutions to clients worldwide. We are seeking a highly motivated and skilled Customer Support Specialist to join our team.Salary: ₹ 6,00,000 - ₹ 8,00,000 per annum (depending on experience)Job Description:The primary responsibility of this role will be to...


  • Bengaluru, Karnataka, India eJAmerica Full time

    About eJAmericaeJAmerica is a leading provider of innovative solutions and services in the information technology sector.Job OverviewWe are seeking an experienced Customer Support Specialist - IT Infrastructure to join our team in Infosys Bangalore office.Estimated Salary: $60,000 - $80,000 per annumJob DescriptionThe primary responsibility of this role will...


  • Bengaluru, Karnataka, India ECESIS Full time

    Job Title: Customer Support Specialist - Automation LineWe are ECESIS, a leading mobile manufacturing company and medical equipment manufacturer, seeking talented individuals to join our team in the automation line.About Us:We specialize in innovative solutions for diverse industries. Our expertise lies in creating cutting-edge products that cater to various...

  • IT Support Specialist

    2 weeks ago


    Bengaluru, Karnataka, India GalaxEons Full time

    Overview">We are GalaxEons, a leading technology company seeking a skilled IT Support Specialist to join our team. This role is ideal for individuals who enjoy providing excellent customer service and have a strong background in technical support.">Salary">The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and...


  • Bengaluru, Karnataka, India Vadvice Consulting Services LLP Full time

    Job Title: Technical Support SpecialistCompany Overview: Vadvice Consulting Services LLP is a leading consulting firm seeking a skilled Technical Support Specialist to join our team.About the Role: As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation and customer satisfaction of our products and services. You will...


  • Bengaluru, Karnataka, India Morae Full time

    About the RoleAs a Customer Support Specialist - CLM Expert at Morae Global Corporation, you will be responsible for delivering exceptional support to our clients in the APAC, EMEA, and North American regions. You will work closely with our global support organization to troubleshoot, debug, and answer questions about Ironclad products.Key...


  • Bengaluru, Karnataka, India I SQUARE TEK Full time

    OverviewI Square Tek is a leading technology company seeking an experienced Network Support Specialist to join our team. In this role, you will provide support for network and security products, operate and administer customer setups, and lead technical problem management and resolution.SalaryThe estimated salary for this position is $120,000 - $180,000 per...


  • Bengaluru, Karnataka, India Scribe EMR Systems Pvt Ltd Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to work under pressure.Provide timely and effective technical support to customers, addressing their inquiries and resolving issues...


  • Bengaluru, Karnataka, India BRAINSEARCH CONSULTING PVT LTD Full time

    About Us:BRAINSEARCH CONSULTING PVT LTD is a leading provider of innovative solutions in the field of customer support.Job Summary:We are seeking a highly skilled and experienced professional to join our team as a Customer Support Specialist - Configuration Expert. This role involves working closely with cross-functional teams, supporting configuration...


  • Bengaluru, Karnataka, India interface Full time

    Company OverviewAt Interface.ai, we are revolutionizing the way financial institutions interact with their customers. Our Intelligent Virtual Assistant (IVA) is transforming call centers from a cost to a revenue center by automating calls and customer inquiries across multiple channels. With our cutting-edge technology built 100% in-house, we have achieved...


  • Bengaluru, Karnataka, India eJAmerica Full time

    Job Title: Technical Support SpecialistAbout eJAmericaeJAmerica is a leading company in the industry, and we are looking for a skilled Technical Support Specialist to join our team.Salary InformationWe offer a competitive salary of $50,000 - $70,000 per year, depending on experience.Job DescriptionAs a Technical Support Specialist, you will be responsible...


  • Bengaluru, Karnataka, India TOP MNC Full time

    Company OverviewWe are a leading multinational corporation (MNC) seeking a skilled Customer Support Specialist - Travel Background to join our team. As a Customer Support Specialist, you will play a vital role in providing exceptional customer service and support to our clients.Compensation PackageThe compensation package for this role includes:Freshers...


  • Bengaluru, Karnataka, India Servion Global Solutions Full time

    About Servion Global SolutionsWe are a leading provider of customer experience solutions, and we're looking for a skilled UCCE Support Specialist to join our team.


  • Bengaluru, Karnataka, India Zoko (YC W21) Full time

    We are seeking a highly skilled Customer Support Specialist to join our team at Zoko (YC W21). As a key member of our customer-facing team, you will play a crucial role in delivering exceptional support experiences to our B2B customers. Your primary responsibility will be to provide timely and professional chat-based support, ensuring that every query is...

  • IT Support Specialist

    4 weeks ago


    Bengaluru, Karnataka, India eJAmerica Full time

    About the RoleeJAmerica is seeking a highly skilled IT Support Specialist to join our team in Bangalore, India. As an IT Support Specialist, you will play a crucial role in providing exceptional customer service and technical support to our global users.Key ResponsibilitiesTechnical Support: Provide first-level IT support through internal ticketing systems,...


  • Bengaluru, Karnataka, India Tonbo Imaging Full time

    We are seeking a skilled and customer-focused Technical Support Specialist to join Tonbo Imaging's Bangalore team.The ideal candidate will be responsible for providing technical assistance, troubleshooting customer issues, and ensuring a seamless customer experience.As a bridge between customers and the technical team, you will resolve inquiries and deliver...


  • Bengaluru, Karnataka, India Nobroker Full time

    About the Role: We are looking for a Lead Customer Support Specialist with a strong background in Home Loans to join our team. As a key member of our operations, you will be responsible for leading a team of customer service executives and ensuring high levels of satisfaction among our clients.The ideal candidate will have excellent leadership skills and the...


  • Bengaluru, Karnataka, India Redwood Software Full time

    We are seeking a highly motivated Technical Support Specialist to join our team at Redwood Software.As a Technical Support Specialist, you will be the primary point of contact for our customers, providing timely, accurate, and friendly assistance with their questions about our products.To succeed in this role, you will need excellent interpersonal...


  • Bengaluru, Karnataka, India Caledon Technologies Full time

    Job Title: Customer Support RepresentativeThis role is an excellent opportunity to develop your customer service skills and work with a dynamic team at Caledon Technologies.About the Role:We are seeking a candidate who can provide exceptional support to our clients through various communication channels.The successful applicant will be responsible for...