Customer Service Representative
1 month ago
About the Role:
The Receptionist will be responsible for managing the reception area, ensuring it is tidy and presentable. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to remain calm and professional under pressure. Key responsibilities include welcoming clients and visitors with a warm and professional demeanor, answering and directing phone calls in a polite and efficient manner, handling incoming and outgoing mail, packages, and deliveries, scheduling appointments and maintaining calendars for staff, performing basic bookkeeping tasks, such as maintaining records and handling petty cash, and providing general administrative support to the team as needed.
Requirements:
- Previous experience as a receptionist or in a similar customer-facing role
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Proficient in Microsoft Office Suite
- Strong organizational and multitasking abilities
- Knowledge of basic bookkeeping principles
- Positive attitude and a strong commitment to providing exceptional customer service
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