
Ecommerce Strategy Specialist
10 hours ago
As a seasoned business analyst, you will play a pivotal role in gathering and documenting business requirements from stakeholders. Your expertise will drive the translation of business needs into actionable solutions that meet strategic goals.
- You will collaborate with cross-functional teams to ensure seamless communication and effective project delivery.
- Define user stories, use cases, workflows, and acceptance criteria to guide development processes.
- Analyze e-commerce processes, identify gaps, and suggest optimizations to enhance customer experience.
- Conduct market and competitor research to inform product strategy and stay ahead of industry trends.
- Create functional specifications for web and mobile platforms to ensure alignment with business objectives.
- Support UAT and ensure final products meet business goals through thorough testing and quality assurance.
- Monitor KPIs and customer feedback to drive data-informed decisions and continuous improvement.
To succeed in this role, you should possess:
- A bachelor's degree in Business, IT, Computer Science, or a related field.
- At least 2 years of experience as a Business Analyst, with a strong background in e-commerce.
- A solid understanding of e-commerce workflows, including cart, checkout, order fulfillment, returns, etc.
- Experience with tools like JIRA, Confluence, Figma, and Microsoft Office.
- A strong analytical, problem-solving, and communication skills to effectively collaborate with cross-functional teams.
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Hawk eCommerce
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