Senior Customer Retention Specialist

Key Responsibilities:We aim to increase customer retention and minimize involuntary disconnections.Reduce high-value customer disconnections to retain premium customers.Decrease billing-related issues and reopen cases efficiently.Enhance team productivity by improving resolution efficiency within 48 hours.Deliver high levels of customer satisfaction through...

About the RoleWe are seeking a highly skilled Business Retention Specialist to join our team. In this role, you will act as a bridge between internal teams and customers, taking full ownership of designated sets of customers.Your primary focus will be on proactive customer engagement, understanding their pain points, and ensuring their continued success and...

Responsibilities:Customer Retention Strategy:Develop and implement customer retention strategies and initiatives to reduce churn rates.Conduct customer segmentation analysis to identify at-risk customers and create targeted retention campaigns.Build and execute retention programs to enhance the customer experience and encourage long-term...

About the RoleDelivering exceptional customer experiences is at the heart of our organization. As an Outbound Collections AGM, you will play a pivotal role in driving retention and collections through various outbound calling campaigns for assigned circles.Manage outbound call centre operationsDrive retention and collection from multiple outbound calling...

Job OpportunityWe are excited to announce a job opportunity for the position of Renewals Associate.We are seeking skilled and detail-oriented specialists with 1-5 years of experience in customer renewals.Responsibilities include:Providing focused and friendly service to customers, providing quotations, and assisting with queriesMaximizing revenue by ensuring...

Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to drive impactful, customer-centric solutions in our operations. In this role, you will analyze customer insights and collaborate with cross-functional teams to design and implement strategies that enhance customer satisfaction, retention, and loyalty.Key...

Hiring Renewal Retention Executive – Chennai 2–3 yrs in insurance/customer support. Manage renewals, resolve queries & meet targets. Excel + strong communication a must. Apply

Senior Customer Service Specialist Position Overview:We are seeking an experienced Senior Consultant to lead the design, implementation, and support of customer service solutions.End-to-end leadership of customer service implementations, upgrades, and support activities.Provide expert guidance on service processes such as orders, notifications, contracts,...

Job Description Compensation and Benefits Specialists are responsible for providing compensation and benefits advisory services to and supporting partners in implementing reward, recognition, motivation and retention programs. They are functional compensation and benefits specialist, supporting the people organization with their compensation and benefits...

Job TitleProduct Retention Marketing ManagerWe are looking for a skilled Retention Product Manager to join our team. This role will be responsible for turning visits into conversions and customers into loyalists.The ideal candidate should have 3-5 years of experience in product/website/retention, with a deep understanding of Shopify stores and its...