Senior Service Desk Specialist

2 weeks ago


Hyderabad, Telangana, India Diebold Nixdorf Full time

Job Summary

Diebold Nixdorf is expanding its Service Desk teams and seeking individuals who are passionate about delivering exceptional customer support. Key responsibilities include providing proactive user helpdesk services, diagnosing and resolving hardware and software issues, and working with customers to ensure appropriate levels of engagement and communication.

Key Responsibilities

  • Provide proactive user helpdesk services to inbound customer service requests.
  • Diagnose and resolve hardware and software issues.
  • Work with customers to ensure appropriate levels of engagement and communication.
  • Perform software distribution and create/update tickets to reflect changes.


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    At Diebold Nixdorf, we are expanding our Service Desk teams to meet the growing demands of our customers. As a Senior Service Desk Specialist, you will play a key role in delivering exceptional customer support and ensuring seamless service delivery.Key responsibilities include:Providing proactive user helpdesk services to inbound customer service...


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    At Diebold Nixdorf, we are expanding our Service Desk teams to meet the growing demands of our customers. We are seeking a highly skilled and passionate individual to join our team as a Senior Service Desk Specialist.This role involves providing exceptional user support services to our customers, diagnosing and resolving hardware and software issues, and...


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    Job SummaryWe are seeking a skilled Senior Service Desk Specialist to join our team at Diebold Nixdorf.Key ResponsibilitiesProvide proactive user helpdesk services to inbound customer service requests.Diagnose and resolve hardware and software issues.Perform software distribution and create/update tickets to reflect changes.Work with customers to ensure...


  • Hyderabad, Telangana, India People First Consultants Full time

    Job Title: Service Desk SpecialistJob Summary:We are seeking a highly skilled Service Desk Specialist to join our team at People First Consultants. As a Service Desk Specialist, you will be responsible for providing exceptional support to our sellers, empowering them to succeed in their roles.Key Responsibilities:Provide timely and effective solutions to...


  • Hyderabad, Telangana, India People First Consultants Full time

    Job Title: Service Desk SpecialistJob Summary:We are seeking a highly skilled Service Desk Specialist to join our team at People First Consultants. As a Service Desk Specialist, you will be responsible for providing exceptional support to our sellers by actively comprehending their queries, analyzing relevant data, and crafting effective solutions.Key...


  • Hyderabad, Telangana, India People First Consultants Full time

    Service Desk SpecialistAt People First Consultants, we are seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing exceptional support to our sellers, empowering them to succeed in their roles. Your key responsibilities will include actively listening to seller queries, analyzing...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About the RoleThe Retail Service Desk Senior Manager plays a critical part in ensuring the operational performance of the UK Retail Service Desk.This senior role is accountable for the uptime of all Retail Technology and the colleague and customer experience on the High Street.The successful candidate will lead and mentor the UK Service Desk Team, driving a...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About Retail Service Desk Senior Manager RoleAt Ivy Comptech, we're seeking a visionary leader to drive the success of our Retail Service Desk. As Retail Service Desk Senior Manager, you'll be responsible for the operation and performance of our UK Retail Service Desk, ensuring the uptime of all Retail Technology is maximized to support an exceptional...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About the RoleThe Retail Service Desk Senior Manager is a critical position at Ivy Comptech, responsible for the operation and performance of the UK Retail Service Desk. This role is essential in ensuring the uptime of all Retail Technology is as close to 100% as possible to support the best possible colleague and customer experience on the High Street.The...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About the RoleThe Retail Service Desk Senior Manager is a critical position at Ivy Comptech, responsible for the operation and performance of the UK Retail Service Desk. This role is accountable for ensuring the uptime of all Retail Technology is as close to 100% as possible to support the best possible colleague and customer experience on the High...


  • Hyderabad, Telangana, India NTT DATA Full time

    Job SummaryNTT DATA is seeking a skilled Senior Service Desk Manager to lead our Managed Services Team. The ideal candidate will have experience managing a team of service desk agents and possess excellent leadership and communication skills.Key ResponsibilitiesManage a team of service desk agents and ensure effective achievement of KPIsContribute to the...


  • Hyderabad, Telangana, India OppenheimerFunds Distributor, Inc Full time

    Job SummaryAs a skilled IT Service Desk Support Specialist at Invesco, you will serve as the frontline interface between the Information Technology department and end-users, handling incoming support requests via phone, chat, email, and ticket creation/assignment. Your primary responsibility will be to resolve Level 1 problems and escalate to Level 2 and 3...


  • Hyderabad, Telangana, India Matillion Full time

    Matillion: A Leader in Data ProductivityMatillion is a pioneering company in the field of data productivity, empowering businesses to unlock the full potential of their data. We're seeking a highly skilled Senior Service Desk Analyst to join our team and contribute to our mission.Role PurposeThe Senior Service Desk Analyst will play a vital role in...


  • Hyderabad, Telangana, India EvonSys Full time

    Job SummaryWe are seeking a highly motivated and skilled IT Service Desk Specialist to join our dynamic team at EvonSys. In this role, you will be responsible for providing first-level IT support, managing cloud administration, and ensuring smooth IT operations.Key ResponsibilitiesProvide IT administration and first-level support for end users.Monitor...


  • Hyderabad, Telangana, India Zelis Full time

    IT Service Desk Engineer Role at ZelisAt Zelis, we are seeking a highly skilled IT Service Desk Engineer to join our team. This role will be responsible for providing top-notch technical support and assistance to our end-users, ensuring that they receive timely and effective solutions to their technical issues.Key Responsibilities:Technical Support: Provide...


  • Hyderabad, Telangana, India Genpact Full time

    Company OverviewGenpact, a global professional services and solutions firm, is dedicated to delivering outcomes that shape the future. With over 125,000 employees across 30+ countries, our team is driven by an innate curiosity, entrepreneurial agility, and a desire to create lasting value for clients.Job DescriptionWe are inviting applications for the role...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Retail Service Desk team. As a key member of our Operations function, you will be responsible for ensuring the uptime of all Retail Technology and providing exceptional customer service to our colleagues and customers.Key ResponsibilitiesLead and manage the Retail...


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    Unlock Your Potential as a Service Desk CoordinatorWe are expanding our Service Desk teams to meet the growing demands of our customers. As a Service Desk Coordinator, you will play a vital role in delivering exceptional customer support and ensuring the success of our team.Key Responsibilities:Provide proactive user helpdesk services to inbound customer...


  • Hyderabad, Telangana, India Base8 Full time

    About Base8:We are a technology and business consulting company that provides services to companies throughout the US and Canada. Our team is passionate about scaling, risk management, and developing mature processes for our clients.About the Role:This position will be based in Hyderabad, India, but you will work closely with our team in the United States...


  • Hyderabad, Telangana, India Genpact Full time

    About the RoleWe are inviting applications for the position of Consultant - IT Service Desk at Genpact, a global professional services and solutions firm.The successful candidate will provide 24x7 Level 1 IT Service Desk support through various channels, including phone, chat, email, voicemail, and web-based self-service.ResponsibilitiesThe responsibilities...