Senior Service Desk Specialist

20 hours ago


Hyderabad, Telangana, India Diebold Nixdorf Full time

At Diebold Nixdorf, we are expanding our Service Desk teams to meet the growing demands of our customers. We are seeking a highly skilled and passionate individual to join our team as a Senior Service Desk Specialist.

This role involves providing exceptional user support services to our customers, diagnosing and resolving hardware and software issues, and ensuring timely communication and engagement.

Key responsibilities include:

  • Providing proactive user helpdesk services to inbound customer service requests
  • Diagnosing and resolving hardware and software issues
  • Performing software distribution and creating/updating tickets to reflect changes
  • Working with customers to ensure appropriate levels of engagement and communication

We are looking for a motivated and customer-focused individual who can deliver unparalleled support to our customers.



  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    Senior Service Desk SpecialistWe are expanding our Service Desk teams due to natural growth, and we are looking for individuals who are passionate about delivering exceptional customer service. As a Senior Service Desk Specialist, you will provide proactive user helpdesk services to inbound customer service requests, diagnose and resolve hardware and...


  • Hyderabad, Telangana, India People First Consultants Full time

    Job Title: Service Desk SpecialistJob Summary:We are seeking a highly skilled Service Desk Specialist to join our team at People First Consultants. As a Service Desk Specialist, you will be responsible for providing exceptional support to our sellers, empowering them to succeed in their roles.Key Responsibilities:Provide timely and effective solutions to...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About the RoleThe Retail Service Desk Senior Manager is a critical position at Ivy Comptech, responsible for the operation and performance of the UK Retail Service Desk. This role is accountable for ensuring the uptime of all Retail Technology is as close to 100% as possible to support the best possible colleague and customer experience on the High...


  • Hyderabad, Telangana, India Matillion Full time

    Matillion: A Leader in Data ProductivityMatillion is a pioneering company in the field of data productivity, empowering businesses to unlock the full potential of their data. We're seeking a highly skilled Senior Service Desk Analyst to join our team and contribute to our mission.Role PurposeThe Senior Service Desk Analyst will play a vital role in...


  • Hyderabad, Telangana, India EvonSys Full time

    Job SummaryWe are seeking a highly motivated and skilled IT Service Desk Specialist to join our dynamic team at EvonSys. In this role, you will be responsible for providing first-level IT support, managing cloud administration, and ensuring smooth IT operations.Key ResponsibilitiesProvide IT administration and first-level support for end users.Monitor...


  • Hyderabad, Telangana, India Matillion Full time

    Senior Service Desk AnalystMatillion is a leading provider of data productivity solutions, and we're seeking a highly skilled Senior Service Desk Analyst to join our team. As a key member of our Security & IT function, you'll play a vital role in supporting our internal user base and driving improvements within the business.Key Responsibilities:Serve as the...


  • Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this RoleWe are seeking a highly skilled Technology Operations Senior Manager to lead our IT Service Desk team. As a key member of our Technology Operations organization, you will be responsible for managing and developing teams of individual contributors and managers in roles with moderate complexity and risk.Key ResponsibilitiesManage and develop...


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    Unlock Your Potential as a Service Desk CoordinatorWe are expanding our Service Desk teams to meet the growing demands of our customers. As a Service Desk Coordinator, you will play a vital role in delivering exceptional customer support and ensuring the success of our team.Key Responsibilities:Provide proactive user helpdesk services to inbound customer...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Retail Service Desk team. As a key member of our Operations function, you will be responsible for ensuring the uptime of all Retail Technology and providing exceptional customer service to our colleagues and customers.Key ResponsibilitiesLead and manage the Retail...


  • Hyderabad, Telangana, India Base8 Full time

    About Base8:We are a technology and business consulting company that provides services to companies throughout the US and Canada. Our team is passionate about scaling, risk management, and developing mature processes for our clients.About the Role:This position will be based in Hyderabad, India, but you will work closely with our team in the United States...


  • Hyderabad, Telangana, India Highspot Full time

    Job Title: Help Desk SpecialistAbout the Role:We are seeking a highly skilled and experienced Help Desk Specialist to join our team at Highspot. As a Help Desk Specialist, you will be responsible for providing top-notch technical support to our end-users, addressing a wide range of hardware, software, and network-related issues.Key Responsibilities:Provide...


  • Hyderabad, Telangana, India Highspot Full time

    Job Title: Help Desk SpecialistAbout the RoleWe are seeking a highly skilled and experienced Help Desk Specialist to join our team at Highspot. As a Help Desk Specialist, you will be responsible for providing top-notch technical support to our end-users, addressing a wide range of hardware, software, and network-related issues.Key ResponsibilitiesProvide...


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    Job SummaryAs a Service Desk Coordinator at Diebold Nixdorf, you will play a critical role in providing exceptional user support to our customers. Your primary responsibility will be to provide proactive helpdesk services to inbound customer service requests, utilizing your technical expertise to diagnose and resolve hardware and software issues.Key...


  • Hyderabad, Telangana, India Coretek Services Full time

    Service Desk Analyst Job DescriptionThe Service Desk Analyst plays a critical role in providing high-quality support to our multi-client environment. As a key member of our team, you will be responsible for delivering exceptional customer service, technical expertise, and timely resolutions to our clients.Key Responsibilities:Provide level 2 support to...


  • Hyderabad, Telangana, India Coretek Services Full time

    Service Desk AnalystThe Service Desk Analyst plays a crucial role in providing high-quality level 2 support to a multi-client environment, delivering exceptional customer service, technical expertise, and timeliness. This position involves consulting and contributing to the knowledge base to optimize incident resolution, tracking calls, providing detailed...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Retail Service Desk team. As a key member of our Operations function, you will be responsible for ensuring the uptime of all Retail Technology and providing exceptional support to our colleagues and customers.Key ResponsibilitiesLead and manage the Retail Service Desk...


  • Hyderabad, Telangana, India Base8 Full time

    About Base8Base8 is a technology and business consulting services company that provides innovative solutions to businesses across the US and Canada. We pride ourselves on delivering high-quality services that meet our clients' needs and exceed their expectations.Job Title: Service Desk ManagerWe are seeking an experienced Service Desk Manager to join our...


  • Hyderabad, Telangana, India Base8 Full time

    About Base8Base8 is a technology and business consulting services company that provides innovative solutions to businesses across the US and Canada. We're a fast-paced company that's expanding rapidly, and we're seeking talented individuals who share our vision for the future.Job SummaryWe're looking for a skilled Service Desk Dispatcher to join our team in...


  • Hyderabad, Telangana, India Base8 Full time

    About Base8Base8 is a technology and business consulting firm that provides innovative solutions to companies across the US and Canada. We're committed to delivering high-quality services that meet the evolving needs of our clients.Job DescriptionWe're seeking a skilled Service Desk Dispatcher to join our team in Hyderabad, India. As a key member of our...


  • Hyderabad, Telangana, India Wipro Full time

    Job Title: Service Desk ManagerWipro is seeking a highly skilled Service Desk Manager to lead our delivery center and ensure all metrics are measured and adhered to.Key Responsibilities:Manage all activities in the delivery center, ensuring adherence to standards and metrics.Coordinate Knowledge Managers, Escalation Managers, and Incident Managers to ensure...