Retail Service Desk Senior Manager

About the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Retail Service Desk team. As a key member of our Operations function, you will be responsible for ensuring the uptime of all Retail Technology and providing exceptional customer service to our colleagues and customers.Key ResponsibilitiesLead and manage the Retail...

About the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Retail Service Desk team. As a key member of our Operations function, you will be responsible for ensuring the uptime of all Retail Technology and providing exceptional support to our colleagues and customers.Key ResponsibilitiesLead and manage the Retail Service Desk...

About this RoleWe are seeking a highly skilled Technology Operations Senior Manager to lead our IT Service Desk team. As a key member of our Technology Operations organization, you will be responsible for managing and developing teams of individual contributors and managers in roles with moderate complexity and risk.Key ResponsibilitiesManage and develop...

Senior Service Desk SpecialistWe are expanding our Service Desk teams due to natural growth, and we are looking for individuals who are passionate about delivering exceptional customer service. As a Senior Service Desk Specialist, you will provide proactive user helpdesk services to inbound customer service requests, diagnose and resolve hardware and...

Matillion: A Leader in Data ProductivityMatillion is a pioneering company in the field of data productivity, empowering businesses to unlock the full potential of their data. We're seeking a highly skilled Senior Service Desk Analyst to join our team and contribute to our mission.Role PurposeThe Senior Service Desk Analyst will play a vital role in...

Senior Service Desk AnalystMatillion is a leading provider of data productivity solutions, and we're seeking a highly skilled Senior Service Desk Analyst to join our team. As a key member of our Security & IT function, you'll play a vital role in supporting our internal user base and driving improvements within the business.Key Responsibilities:Serve as the...

About Base8Base8 is a technology and business consulting services company that provides innovative solutions to businesses across the US and Canada. We pride ourselves on delivering high-quality services that meet our clients' needs and exceed their expectations.Job Title: Service Desk ManagerWe are seeking an experienced Service Desk Manager to join our...

At Diebold Nixdorf, we are expanding our Service Desk teams to meet the growing demands of our customers. We are seeking a highly skilled and passionate individual to join our team as a Senior Service Desk Specialist.This role involves providing exceptional user support services to our customers, diagnosing and resolving hardware and software issues, and...

Job Title: Service Desk ManagerWipro is seeking a highly skilled Service Desk Manager to lead our delivery center and ensure all metrics are measured and adhered to.Key Responsibilities:Manage all activities in the delivery center, ensuring adherence to standards and metrics.Coordinate Knowledge Managers, Escalation Managers, and Incident Managers to ensure...

About UsBase8 is a technology and business consulting services company that provides solutions to companies across the US and Canada. We work with businesses that are serious about scaling, risk management, and developing mature processes.Job DescriptionWe are seeking a Service Desk Manager to join our team in Hyderabad, India. As a Service Desk Manager, you...

About the Role:We are seeking a highly skilled Service Desk Manager to join our team at Base8. As a Service Desk Manager, you will be responsible for managing the activities and responsibilities of the service desk team. This includes providing high-level technical assistance to the team and ensuring service and support are provided to customers at agreed...

Role Purpose:The Service Desk Manager is responsible for ensuring the delivery center meets all key performance indicators and service levels. This includes ownership of critical deliverables and metrics for SD services.Main Responsibilities:Performance of a single delivery center, adherence to standards, and measurement and reporting of metrics.Overall...

Service Desk Team LeadThe Service Desk Team Lead plays a crucial role in ensuring the smooth operation of the Service Desk. This position is responsible for managing the team, driving process improvement, and ensuring customer requirements are met.Key Responsibilities:Manage the day-to-day operations of the IT Service CentreDrive customer satisfaction...

Job Title: UC Service Desk & Site Support LeadLocation: HyderabadExperience: 5-8 yearsWe are seeking a highly skilled and experienced professional to lead our UC Service Desk and Site Support team.Lead and manage 24/7 Service Desk Operations, Site Support groups, ensuring high-quality service delivery, client satisfaction, and compliance with service level...

About Base8Base8 is a technology and business consulting services company that provides innovative solutions to businesses across the US and Canada. We're a fast-paced company that's expanding rapidly, and we're seeking talented individuals who share our vision for the future.Job SummaryWe're looking for a skilled Service Desk Dispatcher to join our team in...

Job Title: Service Desk SpecialistJob Summary:We are seeking a highly skilled Service Desk Specialist to join our team at People First Consultants. As a Service Desk Specialist, you will be responsible for providing exceptional support to our sellers, empowering them to succeed in their roles.Key Responsibilities:Provide timely and effective solutions to...

Service Desk Team Lead Role SummaryThe Service Desk Team Lead is responsible for overseeing the day-to-day operations of the IT Service Centre. This role requires strong leadership and technical skills to manage the team and ensure customer requirements are met. Key responsibilities include managing the IT Service Centre, driving customer satisfaction, and...

Job Title: UC Service Desk LeadGenpact is seeking a highly skilled UC Service Desk Lead to lead and manage 24/7 Service Desk Operations, Site Support groups, ensuring high-quality service delivery, client satisfaction, and compliance with service level agreements (SLAs).Key Responsibilities:Lead and manage 24/7 Service Desk Operations, Site Support groups,...

Service Desk Team LeadThe Service Desk Team Lead plays a crucial role in ensuring the smooth operation of the Service Desk. This position is responsible for managing the day-to-day activities of the IT Service Centre, driving customer satisfaction, and mentoring the Service Desk team.Key Responsibilities:Manage the IT Service Centre, ensuring efficient...

About Base8Base8 is a technology and business consulting firm that provides innovative solutions to companies across the US and Canada. We're committed to delivering high-quality services that meet the evolving needs of our clients.Job DescriptionWe're seeking a skilled Service Desk Dispatcher to join our team in Hyderabad, India. As a key member of our...