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Senior Regional Operations Manager

2 weeks ago


Bellary, Karnataka, India beBeeAdministrative Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Senior Regional Operations ManagerAs a Senior Regional Operations Manager, you will play a pivotal role in overseeing regional administrative activities. Your responsibilities will include defining scope and key performance indicators (KPIs) for team members, communicating with immediate management to develop strategic programs and project goals, and monitoring key project activities.Main Responsibilities:
  • Complete ownership of managing regional admin activities/operation & Admin Team
  • Defining Scope and KPI's of Team members
  • Communicate and co-ordinate with immediate management to develop strategic program and project goals
  • Direct reporting to Zonal Admin Head on day to day activities, incident management etc.
  • Monitoring and reporting of key project activities, plans and progresses
  • Managing calls and discussions
  • End to end Exam day and non exam day administrative activities management and Team coordination
  • Ensuring zero incident on Exam day related to Admin Services
  • Help in Recruitment, Training and talent development of Team Members
  • Define and deploy control and Monitoring mechanism Admin Team within Region
  • Training and development of Admin Team within Region
  • Ensure Standardising of process at all Exam Venues
  • Regional Vendor Management, Support Zonal Head in Finalising of contract, Vendor invoice
  • Publish regular dashboard on Key performance parameters to Zonal Admin Head and Sr. Mgmt on need basis
  • Central spoc for all Facility related matters at regional level
  • Ensure SLA/SLC at Exam Venues
  • Governance over ViDZ/LISP partners, regular meeting and closure of Audit points
  • Contract management
  • Help/support in Shortlisting prospective partner/venue identified by city head based on defined parameters within region
  • Maintain and monitor legal compliances for all Venues
  • Prepare and deploy contingency/BCP
  • Surprise checks at exam Venues
  • Handle crisis situation
  • Coordinate and manage with Manpower agencies
  • Conduct audit of Exam venues
  • Any other duty assigned from time to time
Key Requirements:
  • Good communication skills (written/verbal)
  • Strong technical knowledge of Electrical Equipments
  • Experienced in Soft services facility mgmt.
  • Experience in Facility Operations and management
  • Must have managed a team
  • Experience in conflict management
  • Willing to work, learn and perform under extreme pressure
  • Willing to travel
  • Good liasoning with Police and other local Govt. departments
  • Aware of laws related to facility compliance and operations
  • Vendor Management skills
  • Open to take complete ownership, responsibility & accountability of assigned work
  • Good computer knowledge (Microsoft Excel, Word, PowerPoint, etc)
Desirable Qualifications:
  • Professional Certifications, additional language knowledge, Strong analytical and logical understanding