
Regional IT Operations Lead
7 hours ago
We are seeking an experienced professional to lead regional demand operations and drive digital transformation as a Regional IT Operations Manager.
This role serves as the first layer of demand operations outside Pakistan, ensuring alignment of regional IT services with global corporate standards. Key responsibilities include managing procurement and finance processes, overseeing vendor performance, and acting as the escalation point for localized IT and service issues.
To succeed in this role, you will need 15+ years of experience in IT service management, vendor management, or demand operations, along with strong knowledge of procurement processes and hands-on experience managing IT services.
You will also require a good understanding of ITIL-based service management, experience working with finance teams on budgets and invoice processes, and familiarity with local compliance requirements for IT contracts and services.
Preferred qualifications include exposure to ERP systems, ITIL certification, and experience in multinational or regional IT operations.
At our company, we offer a fast-growing global environment where you can take ownership of regional IT demand operations and be part of our digital-first journey.
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