Debt Collection Expert

1 week ago


Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

Job Overview:

FatakPay Digital Pvt. Ltd. is a leading fintech company seeking a highly skilled Debt Collection Expert to join our team. As a key member of our organization, you will be responsible for designing and delivering comprehensive training programs for debt collection agents.

About the Role:

We are looking for an experienced professional with a minimum of 3 years in training or quality analysis, preferably in the financial services or debt collection domain. Your expertise will help us enhance agent performance and compliance while ensuring a positive customer experience.

Key Responsibilities:

  • Design and deliver engaging training programs for debt collection agents, including onboarding and refresher training.
  • Develop training materials, modules, and SOPs to improve agent performance and adherence to regulatory guidelines.
  • Provide training on negotiation skills, customer interaction techniques, and product knowledge.
  • Conduct soft skills training to enhance communication, empathy, and problem-solving capabilities.
  • Evaluate training effectiveness through assessments and quizzes.
  • Monitor and evaluate agent calls to ensure quality and compliance standards are met.
  • Identify areas of improvement in agent performance and provide constructive feedback.
  • Prepare quality scorecards and reports for management.

Benefits:

  • Competitive salary: ₹12,00,000 - ₹18,00,000 per annum (dependent on experience).
  • Opportunity to play a key role in agent development and organizational growth.
  • Exposure to cutting-edge tools and technologies in fintech debt collection.
  • Collaborative and dynamic work environment.

Location:

Marol, Andheri East, Mumbai.



  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Debt Recovery Expert Job Summary:FatakPay Digital Pvt. Ltd. is hiring a Debt Recovery Expert to lead our debt collection efforts. The ideal candidate will have a strong background in strategic planning, finance, and debt recovery. The role involves developing and implementing collection strategies, working closely with cross-functional teams, and ensuring...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    **Job Title:** Debt Collection StrategistAt FatakPay Digital, we are seeking an experienced Debt Collection Strategist to join our team. This is a challenging role that requires a strategic thinker with expertise in debt collection and financial services. If you have a passion for data-driven decision making, process optimization, and customer engagement, we...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Title: Debt Recovery Business ExpertAbout the Role:FatakPay Digital Pvt. Ltd. is seeking a highly skilled and experienced Debt Recovery Business Expert to join our team in Mumbai. As a key member of our business analysis department, you will play a crucial role in analyzing and optimizing debt recovery processes to drive business growth and...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Description: We are looking for a Debt Collection Training Specialist who can develop and implement effective training programs for our debt collection team. The ideal candidate should have experience in training or quality analysis, preferably in the financial services or debt collection domain.Responsibilities:Design and deliver training programs for...


  • Mumbai, Maharashtra, India Grok Search Full time

    About the RoleThe Debt Collection Manager will be responsible for coordinating recovery efforts across different regions and developing strategic plans to improve recovery performance.This individual will work closely with various teams to ensure compliance with legal and regulatory requirements and maintain effective communication with clients and...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    **Job Overview:**FatakPay Digital Pvt. Ltd. is a leading fintech company seeking an experienced Debt Collection Strategist to join our team in Mumbai. As a key member of our operations team, you will be responsible for developing and implementing collection strategies to optimize recovery rates while maintaining customer satisfaction.Key...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    About the RoleWe are looking for a highly skilled Debt Collection Team Lead to oversee our debt collection operations. The ideal candidate will have a minimum of 3 years of experience in training or quality analysis, preferably in the financial services or debt collection domain.Responsibilities:Maintain high-quality standards across all teams.Regularly...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    About the RoleFatakPay Digital Pvt. Ltd. is seeking a highly skilled Debt Collection Trainer and Analyst to join our team in Marol, Andheri East, Mumbai. As a key member of our organization, you will play a vital role in shaping the skills and knowledge of our debt collection agents.The ideal candidate should have a minimum of 3 years of experience in...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Title: Debt Collection Training SpecialistAbout Us: FatakPay Digital Pvt. Ltd. is a leading fintech company specializing in debt collection services. Our team is dedicated to providing top-notch training and quality assurance to ensure exceptional agent performance.Salary: ₹800,000 - ₹1,200,000 per annum, depending on experienceJob Description:Key...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Title: Debt Collection Agency ManagerAbout FatakPay Digital Pvt. Ltd.FatakPay Digital Pvt. Ltd. is a leading company in the debt collection industry, dedicated to providing innovative solutions for businesses. We are committed to delivering exceptional results and building strong relationships with our clients.Salary Range: ₹20-30 lakhs per annumJob...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Overview: FatakPay Digital Pvt. Ltd. is seeking an experienced Debt Collection Agency Manager to lead the outsourcing management team in Marol, Andheri East, Mumbai. This role involves managing relationships with outsourced debt collection agencies, onboarding new agencies, and ensuring compliance with company policies and SLAs.


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Title:Debt Collection Strategist About the Role:We are seeking a skilled Debt Collection Strategist to join our team at FatakPay Digital Pvt. Ltd. This role is based in Marol, Andheri East, Mumbai. Responsibilities: Develop and implement collection strategies for different DPD buckets Design workflows and processes to optimize recovery rates while...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    About FatakPay Digital Pvt. Ltd.We are a dynamic financial services company specializing in providing loans to individuals and businesses. Our mission is to provide innovative solutions for debt collection while maintaining the highest standards of customer service.


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Company Overview:FatakPay Digital Pvt. Ltd. is a dynamic financial services company specializing in providing loans to individuals and businesses.We are seeking a highly motivated and strategic-minded individual to join our team as a Manager Strategy in the Debt Collection department.

  • Agency Manager

    7 days ago


    Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    About the RoleWe are seeking a highly skilled Agency Manager - Debt Collection to join our team at FatakPay Digital Pvt. Ltd. As a senior member of our organization, you will be responsible for overseeing the performance of our outsourced debt collection agencies and ensuring they meet our recovery targets.The ideal candidate will have a minimum of 5 years...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Title: Debt Collection Trainer and Quality SpecialistAbout Us: FatakPay Digital Pvt. Ltd. is a leading fintech company specializing in debt collection services.Job Description:We are seeking a highly skilled Debt Collection Trainer and Quality Specialist to join our team. As a key member of our training department, you will be responsible for designing...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Description: We are seeking an experienced Debt Collection Training Lead to join our team at FatakPay Digital Pvt. Ltd. As a key member of our training team, you will be responsible for designing and delivering comprehensive training programs for debt collection agents, ensuring they possess the necessary skills to excel in their roles.The estimated...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    About FatakPay Digital Pvt. Ltd.We are a leading digital payments company seeking an experienced Debt Collection Strategist to join our team in Mumbai, India.Job Summary:We are looking for a seasoned debt collection professional with 5+ years of experience in strategic planning or operational roles within the financial services industry to lead our credit...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    Job Description:The Debt Collection Strategist will be responsible for developing and implementing effective collection strategies to optimize recovery rates while maintaining customer satisfaction. The ideal candidate should have a minimum of 5 years of experience in strategic planning or operational roles within the financial services or debt collection...


  • Mumbai, Maharashtra, India Grok Search Full time

    Grok Search is a dynamic search firm that specializes in finding top talent for businesses across various industries. We are currently looking for a highly skilled Debt Collection Strategy Manager to join our team.The estimated salary for this role is $130,000 - $190,000 per year, depending on experience.About the Role:We are seeking an experienced...