Debt Collection Strategist Role
8 hours ago
We are a leading digital payments company seeking an experienced Debt Collection Strategist to join our team in Mumbai, India.
Job Summary:We are looking for a seasoned debt collection professional with 5+ years of experience in strategic planning or operational roles within the financial services industry to lead our credit recovery efforts. The ideal candidate will have expertise in developing and implementing collection strategies, leveraging data analytics tools, and ensuring compliance with regulatory guidelines.
Key Responsibilities:- Strategic Planning:
- Develop and implement collection strategies for different DPD buckets.
- Design workflows and processes to optimize recovery rates while maintaining customer satisfaction.
- Analyze customer behavior, repayment trends, and collection metrics to identify opportunities for improvement.
- Use data analytics tools to develop insights and refine strategies for better results.
- Leverage digital channels like SMS, WhatsApp, IVR, and conversational bots for targeted customer engagement.
- Work with tech teams to incorporate automation and AI-based tools into the collection process.
- Ensure all strategies comply with regulatory guidelines and company policies.
- Develop mechanisms to identify and mitigate risks in the debt collection process.
- Work closely with the Operations, Legal, Compliance, and Digital teams to align strategies with organizational goals.
- Coordinate with external stakeholders, including outsourced agencies and vendors, to implement collection plans.
- Track and report on the performance of implemented strategies, including recovery rates and operational efficiency.
- Set KPIs for collection teams and monitor progress against goals.
- Stay updated on industry trends and best practices in debt collection.
- Propose innovative ideas and pilot projects to improve recovery efficiency and customer experience.
-
Debt Collection Strategist
5 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time**Job Title:** Debt Collection StrategistAt FatakPay Digital, we are seeking an experienced Debt Collection Strategist to join our team. This is a challenging role that requires a strategic thinker with expertise in debt collection and financial services. If you have a passion for data-driven decision making, process optimization, and customer engagement, we...
-
Debt Collection Strategist Position
4 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Title:Debt Collection Strategist About the Role:We are seeking a skilled Debt Collection Strategist to join our team at FatakPay Digital Pvt. Ltd. This role is based in Marol, Andheri East, Mumbai. Responsibilities: Develop and implement collection strategies for different DPD buckets Design workflows and processes to optimize recovery rates while...
-
Debt Management Collection Strategist
4 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob SummaryWe are seeking an experienced Debt Management Collection Strategist to join our team at IDFC FIRST Bank. In this role, you will be responsible for driving collections and achieving targets for the 0-30 DPD bucket across all retail products and other campaigns managed through the collections call centre.
-
Debt Collection Strategist
8 hours ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time**Job Overview:**FatakPay Digital Pvt. Ltd. is a leading fintech company seeking an experienced Debt Collection Strategist to join our team in Mumbai. As a key member of our operations team, you will be responsible for developing and implementing collection strategies to optimize recovery rates while maintaining customer satisfaction.Key...
-
Debt Collection Strategist
3 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Title: Debt Collection StrategistThe position of Debt Collection Strategist at FatakPay Digital Pvt. Ltd. is open for application. The role entails developing and implementing collection strategies for different DPD buckets, ensuring all strategies comply with regulatory guidelines and company policies.Key Responsibilities:Develop and implement...
-
Debt Collection Strategist Position
4 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob OverviewFatakPay Digital Pvt. Ltd. is a leading fintech company seeking an experienced Debt Collection Strategist to join our team in Mumbai. As a key member of our operations team, you will be responsible for developing and implementing collection strategies to optimize recovery rates while maintaining customer satisfaction.In this role, you will work...
-
Debt Recovery Strategist
3 days ago
Mumbai, Maharashtra, India Mahindra Finance Full timeJob SummaryWe are seeking a highly skilled Debt Recovery Strategist to lead our pan-India debt recovery efforts. As a key member of our team, you will be responsible for developing and implementing data-driven strategies to minimize delinquencies and optimize collection efficiency.
-
Debt Collection Strategy Lead
3 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Description:The Debt Collection Strategist will be responsible for developing and implementing effective collection strategies to optimize recovery rates while maintaining customer satisfaction. The ideal candidate should have a minimum of 5 years of experience in strategic planning or operational roles within the financial services or debt collection...
-
Collection Strategist
8 hours ago
Mumbai, Maharashtra, India Mahindra Finance Full timeJob Title: Collection StrategistEstimated Salary: ₹12,00,000 - ₹18,00,000 per annumAbout the Role:We are seeking a highly skilled Collection Strategist to lead our pan-India debt recovery efforts. As a key member of our team, you will be responsible for implementing data-driven strategies to minimize delinquencies and boost revenue streams.Key...
-
Debt Recovery Strategist
4 days ago
Mumbai, Maharashtra, India Mahindra Finance Full time**Job Overview:**Mahindra Finance is seeking a seasoned professional to lead its debt recovery efforts across India. As a Debt Recovery Strategist, you will be responsible for developing and implementing data-driven strategies to minimize delinquencies and boost revenue streams.Key Responsibilities:Continuously review OCC and SBC reports to achieve 100% zero...
-
Debt Collection Strategist
4 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeCompany Overview:FatakPay Digital Pvt. Ltd. is a dynamic financial services company specializing in providing loans to individuals and businesses.We are seeking a highly motivated and strategic-minded individual to join our team as a Manager Strategy in the Debt Collection department.
-
Debt Collection Expert
3 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Overview:FatakPay Digital Pvt. Ltd. is a leading fintech company seeking a highly skilled Debt Collection Expert to join our team. As a key member of our organization, you will be responsible for designing and delivering comprehensive training programs for debt collection agents.About the Role:We are looking for an experienced professional with a minimum...
-
Debt Collection Strategy Director
4 weeks ago
Mumbai, Maharashtra, India FatakPay Full timeJob Overview:At FatakPay, we are seeking a highly skilled Debt Collection Strategy Director to join our team. This is an exciting opportunity to leverage your expertise in debt collection and strategic planning to drive business growth.About the Role:The Debt Collection Strategy Director will be responsible for developing and implementing effective debt...
-
Debt Collection Manager
8 hours ago
Mumbai, Maharashtra, India Grok Search Full timeAbout the RoleThe Debt Collection Manager will be responsible for coordinating recovery efforts across different regions and developing strategic plans to improve recovery performance.This individual will work closely with various teams to ensure compliance with legal and regulatory requirements and maintain effective communication with clients and...
-
Debt Collection Training Specialist
8 hours ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Description: We are looking for a Debt Collection Training Specialist who can develop and implement effective training programs for our debt collection team. The ideal candidate should have experience in training or quality analysis, preferably in the financial services or debt collection domain.Responsibilities:Design and deliver training programs for...
-
Debt Collection Trainer and Analyst
4 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeAbout the RoleFatakPay Digital Pvt. Ltd. is seeking a highly skilled Debt Collection Trainer and Analyst to join our team in Marol, Andheri East, Mumbai. As a key member of our organization, you will play a vital role in shaping the skills and knowledge of our debt collection agents.The ideal candidate should have a minimum of 3 years of experience in...
-
Debt Collection Team Lead
8 hours ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeAbout the RoleWe are looking for a highly skilled Debt Collection Team Lead to oversee our debt collection operations. The ideal candidate will have a minimum of 3 years of experience in training or quality analysis, preferably in the financial services or debt collection domain.Responsibilities:Maintain high-quality standards across all teams.Regularly...
-
Debt Collection Agency Manager
4 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Overview: FatakPay Digital Pvt. Ltd. is seeking an experienced Debt Collection Agency Manager to lead the outsourcing management team in Marol, Andheri East, Mumbai. This role involves managing relationships with outsourced debt collection agencies, onboarding new agencies, and ensuring compliance with company policies and SLAs.
-
Debt Collection Training Specialist
5 days ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Title: Debt Collection Training SpecialistAbout Us: FatakPay Digital Pvt. Ltd. is a leading fintech company specializing in debt collection services. Our team is dedicated to providing top-notch training and quality assurance to ensure exceptional agent performance.Salary: ₹800,000 - ₹1,200,000 per annum, depending on experienceJob Description:Key...
-
Debt Recovery Strategist
4 weeks ago
Mumbai, Maharashtra, India FatakPay Full timeJob Overview: FatakPay is seeking an experienced Agency Manager – Debt Collection to oversee the performance of outsourced debt collection agencies and drive results in a dynamic fintech environment.