Customer Success Associate
4 weeks ago
About the Role:
We are seeking a highly motivated and organized Customer Success Coordinator to join our team at ELT Corporate Private Limited. As a key member of our regulatory consulting team, you will play a crucial role in building and maintaining relationships with our B2B clients, ensuring their satisfaction and success with our services.
Key Responsibilities:
- Client Onboarding: Coordinate the client onboarding process, ensuring that projects start on time with the correct team assigned to the project.
- Feedback Collection & Client Satisfaction: Proactively contact clients to gather feedback post-service delivery and throughout the project lifecycle.
- Marketing Support: Collect client logos, testimonials, and other marketing assets after positive client interactions.
- Contract Renewals & Retention: Track client contracts and ensure timely reminders for renewals.
- Metrics & Reporting: Maintain and update customer satisfaction data, tracking performance metrics like CSAT and NPS.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 2 years of experience in customer success, client relations, or marketing coordination.
- Strong verbal and written English communication skills.
- Excellent time management and organizational skills.
- Customer-centric attitude with a passion for helping clients succeed.
What We Offer:
- Professional growth opportunities within a leading regulatory consulting firm.
- A collaborative and dynamic work environment.
- Mentorship from senior professionals in legal and regulatory consulting.
About ELT Corporate Private Limited:
ELT Corporate Private Limited is a leading legal and business regulatory consulting company headquartered in New Delhi, specializing in a wide array of services, including corporate law advisory, regulatory consulting, and business management solutions.
-
Customer Success Associate Technical
4 weeks ago
Delhi, Delhi, India Wobot Full timeCustomer Success Associate TechnicalWe are seeking a highly motivated and experienced Customer Success Associate Technical to join our team at Wobot. As a key member of our customer success team, you will be responsible for owning relationships with assigned clients, ensuring a positive customer experience, and analyzing potential issues related to customer...
-
Customer Success Associate
1 month ago
Delhi, Delhi, India ELT Corporate Private Limited Full timeAbout the Role:ELT Corporate Private Limited is seeking a skilled Customer Success Associate to join our team in New Delhi. As a key member of our regulatory consulting team, you will play a crucial role in building and maintaining relationships with our B2B clients, ensuring their satisfaction and success with our services.Key Responsibilities:Client...
-
Customer Success Associate Technical
4 weeks ago
Delhi, Delhi, India Wobot Full timeJob SummaryAs a Customer Success Associate Technical at Wobot, you will be responsible for owning relationships with assigned clients, including onboarding, implementation, and training. You will monitor accounts to ensure a positive customer experience with our products or services, analyzing potential issues and channeling them internally for a faster...
-
Customer Success Representative
4 weeks ago
Delhi, Delhi, India Feufo Inc Full timeJob Title: Customer Success RepresentativeAbout the Role:Feufo Inc is seeking a highly skilled Custimer Success Representative to join our team. As a Customer Success Representative, you will be responsible for ensuring the successful onboarding and implementation of our software solutions for our clients. This is a key role, and you will be working closely...
-
Customer Success Specialist
4 weeks ago
Delhi, Delhi, India Wobot Full timeWe are seeking a skilled Customer Success Associate Technical to join our team at Wobot. As a key member of our customer success team, you will be responsible for owning relationships with assigned clients, ensuring a positive customer experience, and analyzing potential issues related to customer accounts. You will work closely with other departments to...
-
Customer Success Associate Technical
4 weeks ago
Delhi, Delhi, India Wobot Full timeJob SummaryWe are seeking a skilled Technical Customer Success Specialist to join our team at Wobot. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our products and services.Key ResponsibilitiesOwn the relationship with assigned clients,...
-
Customer Service Associate
6 days ago
Delhi, Delhi, India Bizprintshop pvt ltd Full timeJob Title: Customer Service AssociateWe are seeking a skilled and dedicated Customer Service Associate to join our team at Bizprintshop pvt ltd. The ideal candidate will possess excellent communication skills, be able to handle customer inquiries efficiently, and work effectively with the operations team.About UsBizprintshop pvt ltd is a leading company in...
-
Customer Success Operations Associate
2 days ago
Delhi, Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI-powered virtual agent designed to revolutionize enterprise contact centers. Built specifically for large corporations, particularly in the financial sector, our cutting-edge technology enables seamless customer conversations with unparalleled accuracy.We're part of Google's funded ecosystem and collaborate closely with...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India Zeca Tech Full timeCustomer Success ManagerZeca Tech is seeking a skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for establishing strong relationships with our clients, understanding their needs, and providing solutions to ensure their success with our products or services.Key Responsibilities:Build and maintain...
-
Customer Success Specialist
4 weeks ago
Delhi, Delhi, India Zeca Tech Full timeCustomer Success Manager at Zeca TechJob SummaryThe Customer Success Manager plays a vital role in ensuring customer satisfaction and retention within our organization. They are responsible for establishing strong relationships with customers, understanding their needs, and providing solutions to ensure their success with our products or services.Key...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India MoEngage Inc. Full timeAbout MoEngageWe are seeking a seasoned Customer Success Manager to lead our Enterprise Customer Success team. As a key member of our team, you will be responsible for managing a team of Customer Success Managers and driving their success and development.Key Responsibilities:Manage a team of Customer Success Managers and be accountable for their success and...
-
Customer Success Professional
4 weeks ago
Delhi, Delhi, India Zeca Tech Full timeCustomer Success Role OverviewZeca Tech is seeking a highly skilled Customer Success Professional to join our team. As a key member of our organization, you will play a vital role in ensuring customer satisfaction and retention.Key ResponsibilitiesEstablish and maintain strong relationships with clients through regular communication and...
-
Customer Success Strategist
4 weeks ago
Delhi, Delhi, India Zeca Tech Full timeCustomer Success Manager RoleZeca Tech is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and retention.Key ResponsibilitiesBuild Strong Relationships with clients through regular communication and interactions.Understand Customer Needs and...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India Proactive Data Systems Pvt. Ltd. Full timeJob Title: Customer Success ManagerJob Summary:We are seeking a highly motivated and experienced Customer Success Manager to join our team at Proactive Data Systems Pvt. Ltd. The successful candidate will be responsible for ensuring the successful onboarding, adoption, expansion, and renewal of our Cisco software customers.Key Responsibilities:Develop and...
-
Customer Success Specialist
4 weeks ago
Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistAt Feufo Inc, we are seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients. Your primary goal will be to provide exceptional customer service, ensuring that our...
-
Customer Success Professional
4 weeks ago
Delhi, Delhi, India HireBloc Full timeCustomer Success Manager Job DescriptionAt HireBloc, we are seeking a highly skilled Customer Success Manager to join our team. The ideal candidate will have a proven track record of driving customer satisfaction and retention in the fashion industry.Key Responsibilities:Develop and maintain strong relationships with fashion industry clientsUnderstand client...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India MoEngage Inc. Full timeAbout MoEngageWe are seeking a seasoned Customer Success Manager to join our team at MoEngage Inc. As a key member of our customer success organization, you will be responsible for managing a team of Enterprise Customer Success Managers and driving their success and development.Key Responsibilities:Manage a team of Enterprise Customer Success Managers and be...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India Proactive Data Systems Pvt. Ltd. Full timeJob DescriptionCustomer Success ManagerThe Customer Success Manager will be responsible for ensuring that Proactive Data Systems takes its Cisco Software customers successfully through the Land Adopt Expand Renew journey. The candidate will be responsible for carrying out documentation for benchmarking and measuring Customer Success for various customers,...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India MoEngage Inc. Full timeAt MoEngage Inc., we are looking for a seasoned Customer Success Manager to join our team. The ideal candidate will have a track record of delivering exceptional customer experiences and driving engagement across multiple channels. As a key member of our team, you will be responsible for managing a team of Enterprise Customer Success Managers and owning the...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India HireBloc Full timeJob Summary:HireBloc is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for driving customer satisfaction and retention in the fashion industry.Key Responsibilities:Develop and maintain strong relationships with fashion industry clientsUnderstand client goals and effectively...