Virtual Event Chat Coordinator
1 month ago
As a Virtual Event Chat Coordinator at Hogarth Studios, you will be responsible for monitoring and managing live chat during virtual webinar events. Your role will involve responding to audience questions and comments in a timely and professional manner, filtering out inappropriate or irrelevant messages, and maintaining a positive environment.
Key Skills:
- Strong communication skills, both written and verbal.
- Experience in chat moderation or customer support, preferably in a virtual event setting.
- Ability to multitask and manage high volumes of messages during live events.
- Knowledge of webinar platforms (e.g., MS Teams, Zoom, ON24) and basic troubleshooting skills.
Qualifications:
To be successful in this role, you will need to have a strong attention to detail, be able to maintain professionalism in a fast-paced environment, and have a good understanding of content moderation policies.
Preferred Experience:
- Familiarity with content moderation policies.
- Prior experience in managing large-scale virtual events or webinars.
- Knowledge of audience engagement best practices.
About Hogarth Studios:
Hogarth Studios is a leading provider of virtual event solutions. We are committed to delivering high-quality events that engage and inspire our audiences. As a Virtual Event Chat Coordinator, you will be an integral part of our team, working closely with our event hosts and speakers to ensure a seamless and enjoyable experience for our attendees.
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