Amazon Operations Lead

7 days ago


Delhi, Delhi, India Outreachify Full time

Gigabrain is a dynamic Amazon Agency that seeks an experienced Amazon Brand/Account Manager to oversee operations and client satisfaction. This key role focuses on building long-term relationships with clients, monitoring milestones, and ensuring timely completion of tasks.

Responsibilities include verifying pain points are resolved, leading retention efforts, and monitoring customer satisfaction. The ideal candidate will be well-versed in Amazon Seller Central, have agency experience or comparable knowledge, and be comfortable navigating demands and prioritizing evolving aspects of the agency.

The Amazon Brand/Account Manager will be responsible for completing Board Review checks every other week, reviewing design tiers, client boards, and task completion times. Additionally, they will ensure ClickUp profiles are consistently updated, onboard clients seamlessly, and complete Amazon Audits and Assist Desk operations.

This role offers a competitive salary of $85,000 per year, 401(k) with up to 4% employer match after 12 months, and health benefits provided after 90 days. Unlimited paid time off and 7 paid company holidays are also included. As an added bonus, employees can utilize company resources to build their own Amazon selling business.

To excel in this role, candidates should possess strong project management skills, be independent and people-focused, and be passionate about eCommerce sales. Growth opportunities include taking on bigger projects, learning from industry experts, and advancing across the organization.


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