Amazon Team Lead
4 days ago
At Amazon, we're committed to being Earth's most customer-centric company where people can find and discover anything they want to buy online.
Job DescriptionThe Team Lead - Sortation Operations plays a critical role in ensuring that our customers receive their orders on time and with quality. As a Team Lead, you'll act as a mentor and guide to associates, helping them follow standard work practices while maintaining safety and quality standards.
Key Responsibilities- Daily management of shift operations
- Administrative management of associates
- Job allocation to associates
- Monitoring and mentoring of associates on productivity, quality, and safety
- Analysis of data reports to identify performance bottlenecks and improve performance
- Monitor status of problem-solving queues
- Responsible for shift quality and associated action plans
- Preparing and implementing training and development plans for associates
- Conducting 4M and 5S audits for respective workstations daily
- Implementing formal process control and process improvement mechanisms such as Kaizen
- Defining transportation processes from FC to FC/RSC
- Ensuring enough bandwidth in sortation teams for peak-time delivery management
- Bachelor's degree
- Fluency in English (read, write, speak)
- Experience with Microsoft Office products and applications
Note: Estimated salary range is based on national averages and may vary depending on location and other factors. Our inclusive culture empowers employees to deliver the best results for our customers.
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